Hazal Erikli

Experience

• 

  THY OPET Aviation Fuels

  Sept 2016 - Jun 2017

  Internship

  Due to high school intern, I became acquainted with professional aviation sector. Had responsible for: • Observed and supported team with sales negotiations and operations management. • Assisted with Safety Risk Management (SRM) process. • Organized the fuels receipts according to the airports area code.

• 

  Folkart

  Jul 2019 - Sept 2019

  Management Intern

  Worked as a biggest structure company in Izmir as a intern. Observed all management departments such as Marketing, Accounting, Human Resources, Sales and Corporate Communications which contributed towards stronger business acumen. Had a chance to observe interview process within the company.

• 

  Howden Insurance Brokers Limited

  Mar 2021 - Feb 2022

  Junior Account Executive

  Worked as operations assistant in non-life insurances department. According the high demand of policies and deadlines, improved working pressurised environment. Mainly, had responsible for traffic and earthquake policies. My main duties were:• Prepared monthly price list for renewal both traffic and earthquake policies upon the customer requests. • Transferred new policies to the system used with Polisoft which Turkish insurance software • Communicated with commercial and individual clients to find best insurance product in a decent price and making sure they are satisfied with products• Responsible for meeting weekly reporting to Operation Director Show less

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  Pret A Manger

  Nov 2022 - now

  Analysing customer feedback to identify recurring issues and suggest solutions,leading to a 15% reduction in complaints.Leading 15 team members while trading the most busiest shop in Dublin. Ensuring high hygiene and safety standards, demonstrating meticulous attention todetail and adherence to procedures.Contributing to increasing sales by minimising shop wastage and promoting the shop Effectively collaborating with team members to resolve customer problems andmaintain a positive work environment Show less

  • Team Lead

    Nov 2023 - now

  • Barista

    Nov 2022 - Dec 2023