Kay Vittee

Experience

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  Master Planners

  Jan 1985 - Jan 1993

  Administration and PA

  Acted as the first point of contact between company stakeholders and clients, sourced office supplies, and oversaw the maintenance of the office filing system. Screened and directed phone calls while distributing correspondence accordingly.

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  Absa

  Jan 1993 - Jan 2007

  Executive National Contact Centre

  Administered the implementation of plans to successfully transform the contact centre into a world-leading business function.Achievements• Created the first revenue-generating contact centres in Africa.• Transformed ABSA’s contact centre into a R9billion revenue- earning support service with European recognition.

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  Quest Staffing Solutions

  Jan 2007 - Jan 2014

  Divisional Director

  Led the development of high-quality business strategies and ensured that they are aligned with the company’s short and long-term goals. Managed all company operations and business activities to ensure that they produce desired results and are consistent with the organisation’s overall strategy and mission. Trained and developed high performing company teams to facilitate productivity while constructing and maintaining trusted relations with key stakeholders. Maintained awareness of markets and industry developments to make high-quality decisions geared towards advancing the business as well as increasing company profits.Achievements• Headhunted by the Founder of Quest Staffing Solutions to become the Chief Executive Officer.• 2013 Received second place for the Gender Mainstreaming Award.• 2011 Voted Top Women Award: Business and Government.• 2011 Voted Top Women Award: Empowering Women, Empowering the Nation.• 2010 Award best Contact Centre Performance: 2007 – 2010.• 2010 ADCORP Chairman’s Award: Outstanding Profit Achievement. Show less

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  Adcorp Holdings Limited

  Jan 2015 - Jan 2017

  Managing Director: Adcorp Support Services

  Ensured the overall success of the organisation by leading the development and execution of long-term company strategies to achieve the company’s vision and mission. Maintained awareness of the organisation’s competitive market landscape to identify industry developments and expansion opportunities geared towards business growth. Provided strategic leadership to company personnel and created an environment that promotes great performance and positive morale to ensure productivity and the achievement of company goals. Oversaw the organisation’s fiscal activities, ensured compliance with laws and regulations, as well as facilitated the effective management of the organisation’s daily operational activities. Show less

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  Adcorp Holdings Limited

  Jan 2018 - Feb 2022

  To provide overall business leadership, develop and execute strategy in Adcorp Group’s Outsourcing businesses. To deliver growth in line with the Groups goals and objectives of creating workplaces and careers of the future.• Develop and execute the Group outsourcing strategy focusing on talent solutions and functional outsourcing.• Develop best practice outsourcing framework for engagement with clients to give Adcorp an edge as the market leader in HR and Functional Outsourcing.• Manage relationships and work with business leaders and executive teams to successfully identify and execute on outsourcing opportunities.• Identify, design and implement creative business solutions that make use of business intelligence and research of clients’ needs and strategic objectives.• Evaluate the strategic impact of the competitor landscape at an industry level.• Proactively identify mission-critical problems arising in the external environment of the organization to determine the impact thereof on the long-term intent of the organization and develop strategies to direct the future.• Plan for the future by setting priorities to shape and structure the organization, provide a framework for long term initiatives to be developed and implemented in alignment to high-level strategic imperatives. Show less

  • Managing Portfolio Executive

    Oct 2019 - Feb 2022

  • Managing Director: Adcorp Outsourcing Solutions

    Jan 2018 - Oct 2019
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  Self-employed

  Feb 2022 - now

  Strategic Business Consulting