David Mukaka (AML/CFT, KYC, BANKING )

Experience

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  FREDEX PAYMENT SERVICES LTD

  Aug 2004 - Dec 2006

  Customer Service Specialist

  𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:• Processed payments and accepting deposits for money transfers• Identify strategic corridors and establish business relationships that generatie profit for the organisation • Performing end of day reconciliations on network branches • Producing daily and weekly reports for management • Identify appropriate advertising channels and merchandise to use on promotions • Establish lasting business relationships to achieve current and future revenue • Training new tellers and organising inter-branch staff transfers• Monitoring branch network performance and set targets for review purposes • Communicating operational challenges to senior management with possible solutions • Design of customer loyalty programs by way of promotions and give aways• Technical support , systems configuration for Zimbabwe, Malawi and Zambia • Regulatory returns to the Central Bank of Zimbabwe and Bank of Zambia• Attended to customer queries from Zimbabwe, Zambia and Malawi• Daily ordering of cash from local banks ,collections and disbursement• On-Site and Off-site branch inspections and cash audit Show less

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  Western Union

  Jan 2010 - Jan 2017

  AML Compliance and Risk Officer

  𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:• Designing, drafting and implementing the AML/CFT policies, procedures manual and Institution's Risk Assessment models for the institutions to operate within acceptable standards and best practice• Performing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) as part of the KYC/AML program involving research, analysis, reviews and verification of periodic files• Performing background checks, sanctions screening and negative news searches as well as Politically Exposed Persons screening on an ongoing basis• Conducting client monitoring and analysis on potentially suspicious activities or transactions• Ensured compliance with Regulatory & Statutory requirements across the business • Co-ordinated the AML/ CFT annual compliance reviews by Western Union (Southern Africa) and Reserve Bank of Zimbabwe, (Joint Inspections by the Financial Intelligence Unit and Exchange Control Inspectorate) on the organisation.• Co-ordinating training of all new and existing employees on AML/CFT, company procedures and consumer protection.• Co-ordinating the implementation of operational risk policies, technology and tools, to enhance KYC solutions and minimize failed internal processes, inadequate controls, and emerging risks• Conducted audits of policy and compliance to standards, including liaison with internal and external audit to ensure board, management and employees are in compliance with all regulatory obligations.• Coordinating identification and Reporting of Suspicious Transactions and Activities to the Financial Intelligence Unit within stipulated time frames as per Money Laundering and Proceeds of Crime Act• Communicationg circulars and directives from the regulatory authorities (Exchange Control and FIU) to all staff members• Conduct testing and file reviews (including CDD review) based on risk assessments• Conduct and assist in on boarding and on going screening and transaction monitoring Show less

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  Tower Money Africa

  Jan 2018 - now

  AML Compliance Officer (CO) / Money Laundering Reporting Officer (MLRO)

  𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:• Designing, drafting and implementing the AML/CFT policies, procedures manual and Institution's Risk Assessment models for the institutions to operate within acceptable standards and best practice• Performing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) as part of the KYC/AML program involving research, analysis, reviews and verification of periodic files• Performing background checks, sanctions screening and negative news searches as well as Politically Exposed Persons screening on an ongoing basis• Conducting client monitoring and analysis on potentially suspicious activities or transactions• Ensured compliance with Regulatory & Statutory requirements across the business • Co-ordinated the AML/ CFT annual compliance reviews by Western Union (Southern Africa) and Reserve Bank of Zimbabwe, (Joint Inspections by the Financial Intelligence Unit and Exchange Control Inspectorate) on the organisation.• Co-ordinating training of all new and existing employees on AML/CFT, company procedures and consumer protection.• Co-ordinating the implementation of operational risk policies, technology and tools, to enhance KYC solutions and minimize failed internal processes, inadequate controls, and emerging risks• Conducted audits of policy and compliance to standards, including liaison with internal and external audit to ensure board, management and employees are in compliance with all regulatory obligations.• Coordinating identification and Reporting of Suspicious Transactions and Activities to the Financial Intelligence Unit within stipulated time frames as per Money Laundering and Proceeds of Crime Act• Communicationg circulars and directives from the regulatory authorities (Exchange Control and FIU) to all staff members• Conduct testing and file reviews (including CDD review) based on risk assessments• Conduct and assist in on boarding and on going screening and transaction monitoring Show less