Sophia Goodkin

Experience

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  Dunkin'

  Jun 2019 - Jan 2021

  Crew Member

  Coordinated shifts and coworkers as a team leader maintaining efficient and steady workflowTrained 4 new employees with a friendly, hardworking environmentWorked in a high-pressure environment in the drive-thru station, keeping wait times as low as under a minute for each car

• 

  Marylous Coffee Shop

  Mar 2021 - Sept 2021

  Barista

  Recorded customer orders; accurately prepared food and beverage items as requestedProcessed payments through cash, credit card, and mobile application transactionsMemorized various recipes in order to efficiently make drinks

• 

  Back40RI

  Feb 2022 - May 2023

  Server

  First serving position, taught me the value of customer satisfaction, sales, and marketing within the restaurant industry.

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  Evie's

  Dec 2022 - May 2023

  Server

  Worked coincide with Back40 as a sister restaurant

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  Sonsie

  Jan 2023 - May 2023

  Host/Busser

  Part of the Lyons Group. Organized and scheduled 50+ reservations per shift, implementing policies including credit card forms, cancellations, and restaurant capacities and balancing walk-in guests with a regular 500 covers per shift.

• 

  The Red Parrot

  May 2023 - Sept 2023

  Server
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  Suffolk University

  Oct 2023 - now

  Office Assistant

  Provide mail and office services for 10 West/Modern Theatre residence halls.