
Barbara Macedo

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About me
Executive Assistant, Office of the Provost & Vice-President Academic
Education

Anhanguera University
2010 - 2012Postgraduate Certificate, Public and Administrative Law PUBLIC ADMINISTRATION AND SOCIAL SERVICE PROFESSIONS
Instituto Teresa Valsé
1992 - 2003Ensino Médio High School/Secondary Diplomas and Certificates
Atheneu Uberlândia
2001 - 2001Ensino Médio High School/Secondary Diplomas and Certificates
Universidade Federal de Uberlândia - UFU
2004 - 2009LLB|J.D - Bachelor’s Degree in Law Law
University of Cambridge
2014 - 2015Certificate in Advanced English - CAE Cambridge English Language Assessment C1Activities and Societies: PGIC - VANCOUVER ( ENGLISH COMMUNICATION • ACADEMIC PREPARATION • POWER SPEAKING • BUSINESS ENGLISH) - TUITION: CAMBRIDGE PET/FCE/CAE + CANADIAN CONVERSATION CLUB www.cambridgeenglish.org/exams/advancedPGIC - VANCOUVER1155 Robson St., Vancouver, BC, Canada V6E 1B5T. +1.604.687.3595 | F. +1.604.687.3586

Pontifícia Universidade Católica de Minas Gerais
2017 - 2018Postgraduate Certificate, Labour and Prosecution Law Law
Experience

Caixa Econômica Federal
Jul 2006 - Apr 2014Patos de Minas city is part of Uberlandia and "Triangulo Mineiro" area of business, under the same supervision. I became supervisor of Housing Credit, which I am very proud of.Support and advise the customers how to properly use their credit to buy their first house was an amazing experience. O was also responsible for selling correlated bank products and credit lines available to ensure the sustainability of the loan.Improved the Customer experience with the team.Deal with bank paperwork, fill forms, inset data. Show less
Contract Analyst - Regional Area Bank Assistant
May 2012 - Apr 2014Supervisor of Housing Credit
Jun 2011 - May 2012Bank Account Manager and Supervisor of Housing Credit
May 2010 - Jun 2011Banking Technician
Feb 2009 - May 2010Bank Teller, Front Desk Attendant and Customer Service
Feb 2008 - Feb 2009Banking Technician - Customer Service Attendant and Risks Analyst
Jan 2007 - Jan 2008Bank Account Attendant for Custom Clients
Jul 2006 - Jan 2007

Caixa Econômica Federal
Mar 2016 - Feb 2019- Focused on prosecution deadlines, lawyer’s agenda organization and research legal precedents- Careful preparation for pre-hearings meetings with the company’s parts involved- Negotiated settlement disputes representing the corporation Improved the strategy on reversal accountsAlert the organization targets to maintain the customer’s loans daily updated, as defaulter active contractorsFocused on contractual revision and renewal contracts to mitigate risk of loss Eliminated more than 90% of default payments in the regional branch, after implementing that all member of the team should contact least 100 clients per day, advising about the consequences of late payments and legal matters involved
Senior Legal Assistant
Nov 2018 - Feb 2019Senior Legal Assistant
Aug 2016 - Oct 2018Administrative Assistant of Regional Payment Reversal Accounts
Mar 2016 - Aug 2016

The University of British Columbia
Mar 2019 - nowFirstly hired by UBC Hiring Solutions Recruitment Services in March 2019 for a temporary position as administrative assistant. Hired by UBC - Faculty of Science for a permanent position in July 2019. Administrative Assistant for the Dean of Science.
Executive Assistant to the Vice-Provost and Associate Vice-President, Teaching and Learning pro tem
Dec 2022 - nowAdministrative Assistant
Mar 2019 - Dec 2022
Licenses & Certifications
- View certificate

Communicating about Culturally Sensitive Issues
LinkedInJun 2020 - View certificate

How to Present and Stay on Point
LinkedInApr 2020 - View certificate

Time Management Tips: Teamwork
LinkedInDec 2019 - View certificate

Advanced Grammar
Lynda.comJun 2019 - View certificate

Communication Tips Weekly
Lynda.comJun 2019 
Advanced Cambridge English
University of CambridgeDec 2014- View certificate

Customer Service Mastery: Delight Every Customer
LinkedInJun 2019 - View certificate

Succeeding in a New Role By Managing Up
Lynda.comJun 2019 - View certificate

CPA-10
ANBIMAMay 2012 - View certificate

CPA-10
ANBIMAFeb 2012
Honors & Awards
- Awarded to Barbara MacedoClass Orator Speech Federal University of Uberlandia, Brazil Mar 2009 Graduated with honors
Languages
- poPortuguese
- enEnglish
- spSpanish
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