Ben Glines

Experience

• 

  Student Creative Services & Lighting Audio Video Art

  Sept 2011 - May 2015

  Event Production Lead

  • Aid in the loading in, running, and striking of lighting and sound equipment for events around the Phoenix Metro Area.• Fixed, maintained, and organized technical equipment.• Created a training system for both event production as well as media production divisions.• Integrated Student Creative Services’ Microsoft Office based inventory management system into an industry based system allowing both the tracking of equipment and jobs.• Led teams of up to 20 people to plan, prepare, and run event productions of various types and sizes. Major Events:• ASU Homecoming Lantern Walk 2014: Audio Technician 2• ASU Homecoming Lantern Walk 2015: Event Production Manager • Player Network Event “Shark Tank” Video Shoot 2015: Event Production Manager• ASU Pitchfork Awards 2015: Event Production Manager and Stage Manager Show less

• 

  Endless Events LLC

  May 2014 - Apr 2016

  Audio and Video Technician

  • Prepare, load in, operate, and strike various types of audio, lighting, and video equipment. • Experience setting up and operating multi zoned public address systems covering large conference halls of up to 3,000 people.• Maintain a high standard of quality for clients and attendees.Major Events: • Phoenix Comic Con 2014: Audio Technician 1 Various Breakout Rooms • Emerald City Comicon 2015: Audio Technician 1 Main Hall • Arizona Parks and Recreation Association State Conference 2015: Audio Technician 1 • PIMCO Holiday Party 2015: Audio Technician 1 Show less

• 

  ASU Gammage

  Jan 2015 - now

  • Expertise in diverse event coordination, client communication, and contract management.• Orchestrate daily rental operations for ASU Cultural Affairs events at diverse venues, including ASU Gammage, Desert Financial Arena, and other facilities.• Effective leader, overseeing and training a team of full-time Event Coordinators and part-time staff.• Coordinate, supervise, and actively participate in a wide array of events, such as ASU Schools and Departments, Broadway Across America, Private and Public Events, Convocations and Graduations, Film Productions, Donor Events, and Ad-hoc Meetings.• Proficient in scheduling, calendar management, logistics planning, and avoiding conflicts. • Skilled in estimating event expenses, obtaining vendor estimates, and overseeing daily rental operations.• Act as a liaison, representing the department in meetings, committees, and coordinating space usage.• Foster effective communication by regularly updating current renters and internal staff on event statuses and promptly addressing any inquiries or concerns.• Provide specialized audio and video abilities to the Cultural Affairs facilities when additional institutional knowledge was required in order to make sure events succeeded both logistically and technically. Show less • Served as Head of Audio and Video Operators during preparation, installation, performance, and strike of productions and events.• Worked with Production Managers and production companies to determine audio, staging, and video requirements, equipment needs, and feasibility of plan.• Troubleshooted, maintained, and operated audio, video, and networking equipment including Yamaha CL and QL audio consoles, QSC Q-SYS Core, Blackmagic ATEM, vMix, Ross Carbonite Black Solo and Panasonic PTZ Cameras and projector. • Trained, supervised, and evaluated the activities of technical crew. • Coordinated other facility related projects including managing internet needs of clients, digital video management, and select event coordinator related tasks from prior department position. • Knowledge of work rules for IATSE, life safety and fire codes, especially those that involve egress and occupancy. Show less • Organized on-site events coordinating technical, vendor, parking, and service requirements.• Facilitated a variety of multi-thousand person events including, but not limited to, Broadway performances, concerts, rentals, and university convocations and ceremonies.• Performed a variety of event related and facility needs including tracking, filling pre and post reports, and facilitating departmental policies. • Handled emergencies and other challenges that occur by using problem solving techniques. • Completed event cost estimates and facilitated with other internal departments for a timely completion of paperwork. • Led client tours of department facilities, including ASU Gammage and ASU Desert Financial Arena, to better understand and communicate the abilities of the facilities and the needs of the client.• Supervised, hired, and a developed a training system for a staff of Assistant Event Coordinators to complete event related tasks and manage events in my absence. • Coordinated off-campus rentals and suppliers.• Provided specialized audio and video abilities to the Cultural Affairs facilities when additional institutional knowledge was required in order to make sure events succeeded both logistically and technically. Show less • Assisted with the facilitation of events throughout the event planning and operation process.• Coordinated and communicated with staff in various departments and outside vendors to ensure that events operate efficiently and meet needs and desires of the client.• Documented and maintained records to detail communications and concerns to provide for a better understanding of event incidents. • Assisted in the management of traffic control and parking operations throughout the Broadway season while acting as an on-site liaison between ASU PTS, our security contractor, and the rest of Gammage Auditorium. Show less

  • Event Operations Manager

    Jun 2023 - now

  • Assistant Production Manager - Audio & Video

    Jun 2022 - Jun 2023

  • Event Coordinator

    Oct 2021 - Jul 2022

  • Assistant Event Coordinator

    Jun 2018 - Oct 2021

  • Theater Technical Asst

    Jul 2017 - Oct 2021

  • Security Manager for ASU Homecoming Block Party

    Jan 2015 - Jan 2021
• 

  Clearwing Productions

  Apr 2016 - May 2019

  Quality Control - Audio

  • Pull and prep various types of audio equipment for show technicians and customers while keeping a high standard of quality. • Setup, maintain, repair, and return equipment in a timely manner and be ready for the next event.• Network computers, audio consoles, stage boxes, and RF microphones and in-ear monitors.• Maintaining a high standard of customer relations when aiding in the pickup and occasional teaching of equipment being rented.