Alex Baeza Redondo

Experience

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  Castilla y León Sistemas S.L.

  Apr 2004 - Jun 2004

  Technical Support

  Internship corresponding to Higher Technical Certificate in Computer and Telecommunication Systems.During this period I was involved in several tasks like installing and configuring local area networks (LAN) or configuring and repairing hardware and software resources.

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  Grupo SICEM

  Sept 2009 - Sept 2013

  Web Developer

  As part of IT team, I was in charge of developing company’s websites, using front-end technologies as HTML5, CSS3 and JavaScript (jQuery included) and PHP as a back-end language. One of the most important projects I was involved in was developing a large web site which allowed different creativities using a skeleton made over PHP. There were several leads providers, and I have to identify the source of those leads and display a different creativity depending on the source. From htaccess file, I loaded some specific variables, depending on the lead provider, and using PHP functions the content was loaded.Another important project was the development of an ISP products comparator. A front-end app which was developed using an AJAX over JavaScript and jQuery, users could choose their current ISP provider (home and mobile) and we displayed the best offer for them. According to back-end technologies, I had to develop a WordPress Theme for a financial company named Vivenia. It was a web site about financial information which displayed bank products as credit cards, pension schemes…. I had to develop a tracking system to know how many leads the web site was providing to the associated banks. This project never was released due to the company fails. This web site has many financial tools as mortgage calculator, bank deposit interest rates… made using JavaScript and PHP. Show less

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  Sintel S.L.

  Sept 2013 - Jan 2014

  Web Developer

  As Web Developer in the IT Department I was on the head of planning, designing and developing the websites that the company uses to selling their products. I was involved in several projects, all of them with some key points in common like website optimization and cross-browser techniques.According to website optimization, in one hand I had to design and develop taking into account the principles of SEO and SEM (tags, alts, image names, tittle, h1, h2, h3, meta tags, DOM structure and right content) and in the other hand I had to do some technical tasks as image optimization, code compressing, server side setup (cache control, headers… through htaccess file), reduce the number of http requests, specify image dimensions or defer parsing of JavaScript. Most part of this job was done using SEO Quake Tools and Chrome Dev Tools (PageSpeed Insights for Chrome).Concerning cross-browser techniques, I was in charge of testing the websites over several web browsers (Google Chrome, Firefox, IE 7, 8, 9, and 10, Opera, Safari) and several OS (Windows, Linux, Android, IOS). After testing, I had to fix the bugs that appeared in every test. Some of the tools used for doing these tasks were Opera Dragonfly, Chrome Mobile Emulation, virtual machines over Virtual Box.About the creative side of my work as web developer, apart from design websites I had to create banners for Google Adwords campaigns and daily deals campaigns using Adobe Photoshop.Most important project during my career in this company was the development of a responsive web site. This web site, apart from taking into account the points described above, should be adaptable to the screen size of every device. From the Mobile First concept I’ve developed the web site using HTML5 and CSS3 Media Queries until get the desktop version. Some parts of the code are displayed depending on the device using a PHP class which detects if the device is a mobile, a tablet or a desktop named php-mobile-detect. Show less

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  Accenture

  Apr 2014 - Jun 2015

  Technical Support Analyst

  - Supporting the biggest Marketing Agencies and Marketers within the EMEA countries with special focus on Spain and UK.- Troubleshooting and resolving issues related to online advertising tools and the DCM ad-serving platform.- Providing guidance and consultative technical support to Google's clients and Account Managers about trafficking, reporting, etc.- Providing product, troubleshooting & workflow guidance and training to new and existing hires.Reviewing complicated cases before opening consults to Technical Product Specialists as pre-consult agent.- Working on internal product initiatives like process automation, product improvement suggestion development.- Closely working with other teams of the DoubleClick platforms (Rich Media Campaign Manager, DoubleClick Search, DoubleClick Bid Manager, etc)- Queue Manager for all the EMEA queues and all their cases- First point of contact for the queue managers from other regions- Reporting on agent´s monthly performance evaluating the future risks in a constant improvement process.Tools: Google Docs, Google Spreadsheets, Google Tag Manager, Google Chrome Developer tools, MS Excel, GSutil, HTTP Fox, Google Tag Assistant. Show less

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  Google

  Jun 2015 - Feb 2020

  • Technical Specialist - DoubleClick Search

    Sept 2017 - Feb 2020

  • Technical Support Specialist - DoubleClick Campaign Manager & Bid Manager

    Jun 2015 - Sept 2017
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  Google

  Apr 2021 - now

  Technical Specialist - Mobile Sites