Ricardo Pulido

Experience

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  United States Marine Corps

  Mar 1993 - Feb 1997

  Corporal
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  EZ Computer Voxon Corp

  Jan 1997 - Apr 1999

  Computer Technician

  Full Time, 40 Hours per week As a senior Computer Technician I conducted Computer repairs and upgrades on both customer computers, and company under warranty computers. Also built new customized computers for customers with specific needs.Handled most customers' complaints and assisted with clarification sessions to computer users who did not have the appropriate knowledge level to operate computers.Provided over the phone and in person technical support to computer users that encountered problems with their computers and/or peripherals.Processed merchandise returns and resolved manufacturer's warranty related problems for customer and for the company as well.Trained and supervised Junior Computer Technicians in order to effectively assist with Technical Services needs for new store openings. Show less

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  PC Club

  May 1999 - Sept 2007

  Senior Store Manager

  Full Time, 40+ hours per weekResponsible for Sales Growth, Customer Satisfaction and the wellbeing of all employees. A fulltime leader role that enforces policies.Some of my daily duties include scheduling of store personnel, handling of customer service related matters while assisting in processing daily sales transactions. Also responsible for maintaining a balanced level of effective inventory in order to achieve sales and tech service goals.Responsible for conducting effective by-weekly store personnel meetings as well as attending monthly Manager's meetings with Headquarters Management Personnel.Responsible for setting up Individual Sales and Technical Services goals that matched Store Goals.Capable of conducting employee performance reviews, developing performance improvement plans and conducting corrective action plans for employees with problems as well as rewarding outstanding performers.My performance was measured by the level of profits accrued each month therefore I developed and implemented plans to reduce cost and increase profits by all means possible.Responsible for recruiting, processing all paperwork necessary for new hires and training of employees.Responsible for developing, coaching, training and supervising new Management Trainee Candidates. Show less

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  EVGA 2900 Saturn St

  Sept 2007 - Oct 2008

  Sales Manager

  Full Time, 40+ hours per weekCorporate Sales Accounts Manager responsible for reaching a predetermined sales goal. Forecasted monthly and quarterly sales by account and market segment to ensure that the appropriate products got manufactured.Responsible for maintaining the most accurate level of price competitiveness in an ever changing market.Conducted constant price comparison analysis by different methods and adjusted to market conditions.Recommended products and quantities for clients to purchase and informed them of any changes in availability or price moves.Offered customized special promotions to clients based on inventory levels in order to maintain appropriate product run rates.Analyzed customer's inventory and sales reports on a weekly basis to identify opportunities and/or potential bottlenecks that could prevent sales growth. Show less

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  Jurupa Unified School District

  Oct 2008 - Jul 2009

  Substitute Elementary/Middle School Teacher

  Acted as the Teacher in the absence of Permanent TeachersFollowed Teacher's lesson plans and helped out students understand the material covered in practical applicationsMaintained order and demanded discipline in the classroomAssisted students to understand and complete their assignments

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  Pro's Ranch Markets

  Jul 2009 - Jul 2010

  Accounting Clerk/ W.U. Compliance Officer

  Generate Purchase Orders, verify prices with purchasing agents and Receive merchandise Invoice products shipped to store branches as per stores' ordersRun daily inventory and sales reports to provide Purchasing agents and Stores personnel Reconcile weekly inventory reports for both product purchased and sold Reconcile Sales, Customer counts, Cash, and Variance reports for all the stores, the gas station and the restaurant on a daily basisReconcile and verify daily bank deposits for all the storesReview, revise and input to General Ledger transactions from all the stores, gas station and restaurantReview and record employee's worked hours and combined payroll expenses by department for each locationCollect, compile and send out a weekly departmental work schedule report for the accounting departmentReviewed and monitored all of Western Union and Money Gram Transactions in order to prevent, monitor and report Money Laundering and Fraud activities, Domestic and International Show less

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  Newegg.com

  Jul 2010 - Sept 2011

  Buyer/VGA

  Managed the Purchase Order process including ensuring the PO’s were issued within the limit, requested credit line increases from vendor, forwarded supporting documents to vendor and updated PO system as applicable. Ensured that inventory was managed according to the set standards including inventory ratio, cold items are returned or sold quickly, slow moving items are not overstocked and inventory is balanced among the three major warehouse locations.Enhanced and managed vendor relationship to get the best support from vendor including procurement of highest quality products at the lowest prices possible.Conducted daily price comparison searches in order to remain competitive and demand vendor support.Requested price changes as needed in order to maximize competitiveness while making efforts to remain profitable.Made sure that UMAP guidelines were followed and enforced by vendors, competitors and NVIDIA corp. Monitored and conducted audits to avoid overstock, out of stock, aging items and reported to category manager.Assisted on securing bids on products for purchase and recommended approvals from category manager. Show less

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  Farmers Insurance

  Sept 2011 - Dec 2011

  Licensed Insurance Agent

  Planning is your best protection against the unexpectedFarmers is in the business of helping our customers get back where they belong when the unexpected happens. Emergency planning can help you prepare for life's setbacks and to help restore your world to order when the unexpected happens. Undergoing a life change? Events like getting married or retiring require a change in life planning. How will you handle the high cost of college tuition, the hassle of buying a new car, the worries of buying a new home or moving?No insurance company offers more discounts than we do, and our industry-leading HelpPoint®claims service means you can count on us to be there when you need us. Anytime, day or night, just one call to (800) 435-7764 will help you restore your world to order - fast! Give me a call and I'll give you more information on all the many products and discounts my Farmers agency offers, whether it's auto insurance, homeowners insurance, life insurance or something more specialized. Show less

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  Adriana's Insurance Services

  Jan 2012 - May 2012

  Licensed Insurance Sales Agent
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  MetroPCS

  May 2012 - Jul 2014

  Senior Sales

  Sales Supervisor

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  Ritmo Latino Wireless DBA T-Mobile TPR

  Aug 2014 - Nov 2015

  Retail Store Manager

  Responsible for all operations of a T-Mobile retail store. Familiar with all aspects of retail, including hiring, scheduling, training, marketing, loss prevention and team leadership. Primary point of contact for employees of the retail store.

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  TITUS MRF Services

  Nov 2016 - Jun 2018

  Industrial Sales Manager

  Industrial Sales Responsible for all outside sales operations, site assessments and recommendationsRelationship building, retention and re-establishingResponsible to stay on top of industry trends to identify potential opportunities for company growthResponsible for generating daily sales reports and conducting weekly sales meeting

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  Amazon

  Sept 2019 - Mar 2022

  Human Resources Assistant
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  Frontier Communications

  Mar 2022 - now

  Local Manager