Shawn Billingly

Shawn Billingly

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  • Timeline

  • About me

    Continuity Of Business / Risk Governance Lead at Citigroup Technology Inc

  • Education

    • Southern Methodist University

      2013 - 2015
      Master’s Degree Dispute Resolution (MA DR)
    • Prairie View A&M University

      1980 - 1985
      Bachelor of Science (B.S.) Electrical and Electronics Engineering

      Activities and Societies: Alpha Phi Alpha

    • The University of Dallas

      2001 - 2003
      Master of Business Administration (MBA) Marketing/Marketing Management, General
  • Experience

    • Nortel

      Jan 1993 - Jan 2005

      • Led team of technical tool developers in several projects to successfully create and launch tools allowing online selection and provisioning of network solutions products as part of supply chain improvement programs. • Led a diverse team comprised of experienced former software designers and engineers who provided technical responses and support to proposal and customer questions or technical information requests across all technologies (CDMA, GSM, UMTS, & TDMA) on an international basis. • Designed and implemented several applications for TDMA and CDMA BTS and switching systems. All firmware and software design used Object-oriented design principles.

      • Technical Team Manager

        Jan 1998 - Jan 2005
      • Software Designer

        Jan 1993 - Jan 2000
    • EF Johnson LMR (Land Mobile Radio)

      Jan 2005 - Jan 2005
      Technical Project Program Manager

      • Oversaw and actively managed LMR program development and managing budgets of land/mobile radio (LMR) products. • Ensured that all product requirements were captured, tracking program costs met, and provided EV analysis reports to executives. • Oversaw production and project schedules and performed risk management analysis of development products.

    • Ericsson

      Jan 2006 - Jan 2017

      • Provided Tier 1 sales account teams with detailed project budgets, project schedules and risk analysis for prospective software / hardware contractual opportunities before contract sign-off.• Developed key schedule deliverables and payment milestones for prospective network projects as part of contractual documentation support.• Engaged PMs, operational teams, design primes, and supply chain organizations to coordinate resource scheduling and support required for contractual projects kickoff and overall project duration.• Interfaced directly with customers and executive management to present proposed project scheduling, budgeting and provide updated contractual status. Show less • As lead PM, successfully managed several large scale matrixed development and deployment projects involving multiple hardware and software solutions. • Implemented and managed required risk mitigation as needed for issues that could impact project timelines or resources leading to successful project completion on time and under budget.• Performed all scheduled customer interaction, updates and issue resolution resulting in minimizing customer escalations and expedited customer sign-off once project completed. • Responsible for maintaining budget and performing financial analysis and metrics for multiple regional and national projects.• Provided communications and status with customer involving project start, rollout, and completion. Required daily interaction with customer executives and internal supply chain and product development teams.• Provided task scheduling and risk management for issues that could impact project timelines or resources. • Managed all customer interaction, updates and issue resolution on all projects. • Received Ericsson PMO "Top Performer" and Ericsson 2010 S.O.A.R. award for performance on several key projects. Show less

      • Technical Lead - Project Engagement, Capture, & Establishment

        Jan 2013 - Jan 2017
      • Senior Technical Project Manager

        Jan 2006 - Jan 2013
    • Citigroup / Tata Consultancy Services (TCS)

      Aug 2017 - May 2018
      CitiGroup Infrastructure Services (CIS) Senior Project Manager

      CitiGroup Infrastructure Project Manager - Next Generation Network(NGN) Global SIP Migration Program (Telephony Lever) - Lead and deliver targeted cost savings to be achieved under global SIP Migration Program which involves migration of voice traffic from existing TDM circuits to SIP providers and data centers in international markets. Program encompasses overseeing parallel SIP migrations in all 4 global regions as well as multiple countries within each region. - Provide upper management and stake holders with updated financial and schedule status, identify risks and enact any risk mitigations, perform all required project planning and schedule updates. - Interface directly and manage multiple matrix international teams to ensure migration activities conducted per plan and schedule. Show less

    • Citigroup Technology, Inc

      Jun 2018 - Nov 2024
      Telecom Analytics Lead, Vice-President

      Lead voice telecom and networking analyst for Citigroup's Global Technology Infrastructure Services segment.

    • Citigroup Technology Infrastructure

      Sept 2022 - Nov 2024
      Continuity Of Business / Risk Governance Lead
  • Licenses & Certifications

    • Arbitration & Dispute Resolution (42 Hours Training Completed)

      Southern Methodist University
      May 2014
    • Mediation & Dispute Resolution (40 Hours Training Completed)

      Southern Methodist University
      Mar 2012
    • PMP - Project Managment Professional

      Project Management Institute
      Apr 2006
    • Texas Family Law & Dispute Resolution (42 Hours Training Completed)

      Southern Methodist University
      Jan 2014
    • CSM - Certified Scrum Master

      Scrum Alliance
      Jan 2017