Alex Muganyizi

Experience

• 

  Royal Sites Ltd

  Jan 2018 - Jun 2018

  ICT support Engineer

  • Meeting with clients to discuss website design and function.• Designing and managing the website back-end including database and server integration. • Conducting website performance tests.• Provision of desktop support in terms of Hardware troubleshooting and repair to clients to help them solve technical hitches faced with their devices.

• 

  SafeBoda

  Jul 2018 - Jun 2021

  - Completed analyses (model) to help identify factors that influence SafeBoda drivers’ churn which assisted in enabling the Driver Operations team to make the necessary planning during driver onboarding to litigate driver churn.- Used Microsoft PowerBI, Microsoft Excel, tableau, Python to track and analyze data.- Helped the payments team carry out research through surveys on how customers and Drivers utilize their SafeBoda cashless wallets which helped tailor products for them.- Spearheaded data flow improvement for a smooth.- Developed Key Performance Indicators to monitor sales and decreased costs by 17%.- Gathered stakeholder needs and designing reports to drive their decision making while verifying and maintaining the accuracy of all reports published within the company.- Monitored compliance of Safeboda with all legislation in relation to data protection, including in audits, awareness-raising activities as well as training of staff involved in processing operations.- Advised SafeBoda, as well as the employees at SafeBoda, of their obligations under data protection law. Show less • Ensuring new app drivers are equipped with the necessary tech to use the SafeBoda driver application. • Educating new drivers how to use smartphones and how to independently troubleshoot the phones.• Troubleshooting app and phone issues of existing app drivers. • Identifying process improvements and efficiencies to the driver tech readiness process.• Supporting with ad-hoc related IT tasks during the driver onboarding process and across other activities in the Operations team. I assisted in the recruitment of over 500 drivers per week and during that time over 10000 drivers were recruited and signed up in the SafeBoda App Show less

  • Data Protection Officer

    Sept 2020 - Jun 2021

  • Data Analyst

    Oct 2018 - Jun 2021

  • IT assistant

    Jul 2018 - Oct 2018
• 

  Somo

  Jul 2021 - Mar 2022

  • Monitoring and Evaluation Lead

    Sept 2021 - Mar 2022

  • Data Analyst

    Jul 2021 - Sept 2021
• 

  Ergeon

  Aug 2021 - Oct 2023

  • Familiarized myself with the core aspects of our Airflow codebase, actively engaging in tasks to deepen my understanding.• Contributed to code development, actively identifying and rectifying data discrepancies, and participated in essential data quality assurance activities.• Embarked on designing features, highlighted by my contributions to the GitHub PRD; I continually integrate the insights gained from this experience into my ongoing work.• Emphasized meticulous attention to detail, cognizant of the fact that the accuracy of our initial data impacts all downstream processes, from transformations to final dashboard displays.• Addressed and resolved assigned bugs, enhancing the system's stability and performance.• Poised to play a pivotal role in the upcoming initiative to review sentry issues weekly, collaborating closely with the team to streamline this process.• Entrusted with the significant responsibility of analyzing "bad tables" in BigQuery — tables housing records with schema errors. Tasked with identifying the root causes of these issues and devising strategies to prevent recurrence in the future. Show less • Gathered and validated data from diverse construction tech platforms for streamlined decision-making.• Analyzed intricate datasets, deriving actionable insights to guide Ergeon's business strategies.• Collaborated remotely with teams from project management, finance, and engineering to meet data requirements.• Crafted and presented data-driven reports, spotlighting construction tech trends and key metrics.• Employed statistical tools to anticipate market trends, optimizing Ergeon's resource allocation.• Designed intuitive data visualization dashboards to simplify complex data interpretations for Ergeon's stakeholders.• Upheld data accuracy through rigorous validation processes, ensuring the reliability of all data insights.• Stayed abreast of evolving construction tech and data analytics trends, positioning Ergeon at the industry's cutting edge.• Facilitated regular communications with a diverse set of stakeholders, aligning data insights with Ergeon's goals.• Resolved data discrepancies, ensuring the seamless operation of Ergeon's construction tech functions. Show less

  • Junior Data Engineer L1

    Apr 2023 - Oct 2023

  • Data Analyst

    Aug 2021 - Oct 2023
• 

  M-KOPA

  Aug 2021 - Dec 2021

  Business Intelligence Analyst
• 

  Freelance

  Nov 2023 - Feb 2024

  Data Analyst
• 

  Mercy Corps

  Feb 2024 - now

  Results Measurement and Insights Assistant Manager - Jobtech Alliance