Cristi-Bogdan Voicu

Experience

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  Regenersis

  Jul 2015 - Sept 2015

  Electronic Technician

  Diagnosing hardware and software issues of mobile phones, providing effective solutions, and performing repairs in the shortest possible time. Replacing motherboards, LCDs, and faulty components of mobile phones in accordance with customer contracts.

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  Continental

  Jul 2017 - Sept 2017

  Intern Engineering - Electronic Technician

  Training in the field of Computers and Information Technology, with activities in electronics and programming, including work with the Anechoic Chamber and Advanced Driver Assistance Systems. The main task was to enhance the functionality of radar and infrared technologies based on external factors and test them both in the anechoic chamber and in the field.

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  Huawei Technologies

  Dec 2018 - May 2019

  TAC Core Network Engineer

  Responsible for providing information on configuring Core products and setting them up.Troubleshoot hardware or software issues by identifying the root cause and delivering a solution within the contractual SLA time, and escalate to the next level of technical support if necessary.Perform network updates and upgrades following the Change Management process.Use the trouble ticketing system to track customer interactions and analyze faults.Provide on-call support for critical situations outside business hours to resolve incidents. Show less

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  Vodafone

  May 2019 - now

  Perform troubleshooting analysis and necessary repairs to restore services.Conduct proactive maintenance to optimize network performance, improve workflow, and prevent incidents.Ensure the execution of planned work, network rollout, software upgrades, and parameter adjustments in mobile and fixed applications.Resolve vulnerabilities and provide support during Linux patching and database migration.Install certificates and tools, and create scripts for monitoring traffic, the number of modems, and information about application servers using the Nagios and Grafana interfaces.Provide support to Vodafone Ireland Field Engineers for hardware disk replacements in the data center.OSS platform administration, troubleshooting, fault or incident handling, and on-call support for critical situations outside of business hours in order to resolve incidents. Show less Responsible for monitoring the Radio Access Network alarms and events 24/7 using fault management systems.Investigating alarms on different equipment and technologies related to Radio Access (GSM, UMTS, LTE, NR) using dedicated trouble ticketing applications for alarm handling and field personnel dispatching.Performing phone interactions with local service providers regarding the Radio Network Infrastructure.Available to assist colleagues outside of working hours in cases where the alarm flow was too high, preventing potential outages and other network issues. Show less

  • Engineer 2nd Line in Digital & OSS Operations

    Aug 2022 - now

  • Engineer 1st Line Radio Access Network

    May 2019 - Jul 2022