Jenn Jeck

Jenn Jeck

Followers of Jenn Jeck294 followers
location of Jenn JeckLittleton, Colorado, United States

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  • Timeline

  • About me

    Manager, Brand Strategy & Customer Engagement

  • Education

    • Arapahoe Community College

      2013 - 2016
      Associate of Applied Science Multimedia and Graphic Design
  • Experience

    • DISH Network

      Jun 2006 - Dec 2020
      • Sr. Program Manager, Partner Communications

        Sept 2017 - Dec 2020
      • Sr. Account Manager, MDU

        Jun 2014 - Sept 2017
      • Key Account Manager, Business

        Apr 2012 - Jun 2014
      • Business Operations Analyst 1, 2 & 3

        Mar 2008 - Mar 2012
      • Customer Service Representative

        Jun 2006 - Mar 2008
    • WOW! Internet, Cable & Phone

      Dec 2020 - now
      • Manager, Brand Strategy & Customer Engagement

        Dec 2022 - now
      • Manager, Customer Engagement & Loyalty

        Feb 2022 - Dec 2022
      • Marketing Communications Manager

        Dec 2020 - Feb 2022
    • Ocean Blue Project

      May 2022 - Jan 2025
      Member Board Of Directors
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Jenn Jeck
      Spirit of WOW! Individual Award WOW! Jan 2025 Awarded to 5 individuals each year who best exemplify our core values of Respect, Integrity, Spirit of Service, and Accountability. Highlights from the nomination: "Jenn sets an example for others by being open, honest and professional in all her interactions. Her willingness to learn new things and take on new projects is admirable. She's dependable, trustworthy and easy to work with. Jenn was vital in improving our communication with customers, is committed to accuracy, and ensures we… Show more Awarded to 5 individuals each year who best exemplify our core values of Respect, Integrity, Spirit of Service, and Accountability. Highlights from the nomination: "Jenn sets an example for others by being open, honest and professional in all her interactions. Her willingness to learn new things and take on new projects is admirable. She's dependable, trustworthy and easy to work with. Jenn was vital in improving our communication with customers, is committed to accuracy, and ensures we communicate effectively and on time to our customers. Her work is instrumental in building trust and enhancing the customer experience." Show less
    • Awarded to Jenn Jeck
      Spirit of WOW! Team Award, Simplified Pricing Team WOW! Jan 2025 The Simplified Pricing Team has given our customers transparency and ensures they receive the best value and peace of mind with one upfront and easy-to-understand price. Since launch, WOW! has seen increased volume and improved performance year-over-year, demonstrating the program’s effectiveness.
    • Awarded to Jenn Jeck
      Spirit of WOW! Team Award, YouTube TV Launch WOW! Jan 2024 WOW! team members across departments worked quickly and collaborated enthusiastically to ahieve the game-changing launch of YouTube TV.
    • Awarded to Jenn Jeck
      Ocean Blue Project Volunteer of the Year 2022 Ocean Blue Project Jan 2023 Ocean Blue Project 2022 Volunteer of the Year for outstanding work and for going above and beyond for the ocean.
    • Awarded to Jenn Jeck
      Spirit of WOW! Team Award, Greenfield WOW! Jan 2023 This cross-functional team supported the successful rollout of our very first WOW! fiber Internet Greenfield market in Central Florida.
    • Awarded to Jenn Jeck
      Ocean Blue Project Volunteer of the Year 2021 Ocean Blue Project Jan 2022 Ocean Blue Project 2021 Volunteer of the Year for outstanding work and for going above and beyond for the ocean.
    • Awarded to Jenn Jeck
      Spirit of WOW! Team Award, Billing Simplification Team WOW! Jan 2022 WOW!’s multi-year, multi-phase effort to combine multiple billing systems into one was completed successfully with minimal negative impact, allowing us to respond more quickly to competition, offers, and more.
    • Awarded to Jenn Jeck
      Spirit of WOW! Team Award, Newnan Recovery & Transformation Team WOW! Jan 2022 This team worked together to upgrade and modernize the Newnan network and officially launched the WOW! brand in the market. The team transformed this market into a fully integrated and unified WOW! market with a reliable, fully digital state-of-the-art network and customer care options that weren’t previously available.
    • Awarded to Jenn Jeck
      Teamwork Award Recipient DISH Sales Operations Team Jan 2018 Enterprise-wide award presented to the Sales Operations department who worked together to make a significant impact on company initiatives in 2018.
  • Volunteer Experience

    • DEI Employee Resource Group

      Issued by WOW! Internet, Cable & Phone on Jul 2022
      WOW! Internet, Cable & PhoneAssociated with Jenn Jeck
    • Volunteer

      Issued by Catchafire on Jun 2020
      CatchafireAssociated with Jenn Jeck
    • Ocean Blue Project Newsletter Manager

      Issued by Ocean Blue Project on Jun 2020
      Ocean Blue ProjectAssociated with Jenn Jeck
    • Punk Rock Saves Lives Newsletter Manager

      Issued by Punk Rock Saves Lives on Aug 2023
      Punk Rock Saves LivesAssociated with Jenn Jeck
    • Volunteer

      Issued by DISH Women's Network on Dec 2018
      DISH Women's NetworkAssociated with Jenn Jeck