
Jenn Jeck

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About me
Manager, Brand Strategy & Customer Engagement
Education

Arapahoe Community College
2013 - 2016Associate of Applied Science Multimedia and Graphic Design
Experience

DISH Network
Jun 2006 - Dec 2020Sr. Program Manager, Partner Communications
Sept 2017 - Dec 2020Sr. Account Manager, MDU
Jun 2014 - Sept 2017Key Account Manager, Business
Apr 2012 - Jun 2014Business Operations Analyst 1, 2 & 3
Mar 2008 - Mar 2012Customer Service Representative
Jun 2006 - Mar 2008

WOW! Internet, Cable & Phone
Dec 2020 - nowManager, Brand Strategy & Customer Engagement
Dec 2022 - nowManager, Customer Engagement & Loyalty
Feb 2022 - Dec 2022Marketing Communications Manager
Dec 2020 - Feb 2022

Ocean Blue Project
May 2022 - Jan 2025Member Board Of Directors
Licenses & Certifications
- View certificate

Leadership Strategies for Women
LinkedInOct 2019 - View certificate

Unconscious Bias
LinkedInJul 2020 - View certificate

Inclusive Leadership
LinkedInApr 2020 - View certificate

Compassionate Directness
LinkedInMay 2020 - View certificate

Unlock Your Team's Creativity
LinkedInSept 2019 - View certificate

Building Resilience as a Leader
LinkedInJun 2020 - View certificate

Leading with Emotional Intelligence
LinkedInJul 2019 - View certificate

Diversity, Inclusion, and Belonging
LinkedInAug 2020 - View certificate

New Manager Foundations
LinkedInAug 2019 - View certificate

Fred Kofman on Making Commitments
LinkedInFeb 2020
Honors & Awards
- Awarded to Jenn JeckSpirit of WOW! Individual Award WOW! Jan 2025 Awarded to 5 individuals each year who best exemplify our core values of Respect, Integrity, Spirit of Service, and Accountability. Highlights from the nomination: "Jenn sets an example for others by being open, honest and professional in all her interactions. Her willingness to learn new things and take on new projects is admirable. She's dependable, trustworthy and easy to work with. Jenn was vital in improving our communication with customers, is committed to accuracy, and ensures we… Show more Awarded to 5 individuals each year who best exemplify our core values of Respect, Integrity, Spirit of Service, and Accountability. Highlights from the nomination: "Jenn sets an example for others by being open, honest and professional in all her interactions. Her willingness to learn new things and take on new projects is admirable. She's dependable, trustworthy and easy to work with. Jenn was vital in improving our communication with customers, is committed to accuracy, and ensures we communicate effectively and on time to our customers. Her work is instrumental in building trust and enhancing the customer experience." Show less
- Awarded to Jenn JeckSpirit of WOW! Team Award, Simplified Pricing Team WOW! Jan 2025 The Simplified Pricing Team has given our customers transparency and ensures they receive the best value and peace of mind with one upfront and easy-to-understand price. Since launch, WOW! has seen increased volume and improved performance year-over-year, demonstrating the program’s effectiveness.
- Awarded to Jenn JeckSpirit of WOW! Team Award, YouTube TV Launch WOW! Jan 2024 WOW! team members across departments worked quickly and collaborated enthusiastically to ahieve the game-changing launch of YouTube TV.
- Awarded to Jenn JeckOcean Blue Project Volunteer of the Year 2022 Ocean Blue Project Jan 2023 Ocean Blue Project 2022 Volunteer of the Year for outstanding work and for going above and beyond for the ocean.
- Awarded to Jenn JeckSpirit of WOW! Team Award, Greenfield WOW! Jan 2023 This cross-functional team supported the successful rollout of our very first WOW! fiber Internet Greenfield market in Central Florida.
- Awarded to Jenn JeckOcean Blue Project Volunteer of the Year 2021 Ocean Blue Project Jan 2022 Ocean Blue Project 2021 Volunteer of the Year for outstanding work and for going above and beyond for the ocean.
- Awarded to Jenn JeckSpirit of WOW! Team Award, Billing Simplification Team WOW! Jan 2022 WOW!’s multi-year, multi-phase effort to combine multiple billing systems into one was completed successfully with minimal negative impact, allowing us to respond more quickly to competition, offers, and more.
- Awarded to Jenn JeckSpirit of WOW! Team Award, Newnan Recovery & Transformation Team WOW! Jan 2022 This team worked together to upgrade and modernize the Newnan network and officially launched the WOW! brand in the market. The team transformed this market into a fully integrated and unified WOW! market with a reliable, fully digital state-of-the-art network and customer care options that weren’t previously available.
- Awarded to Jenn JeckTeamwork Award Recipient DISH Sales Operations Team Jan 2018 Enterprise-wide award presented to the Sales Operations department who worked together to make a significant impact on company initiatives in 2018.
Volunteer Experience
DEI Employee Resource Group
Issued by WOW! Internet, Cable & Phone on Jul 2022
Associated with Jenn JeckVolunteer
Issued by Catchafire on Jun 2020
Associated with Jenn JeckOcean Blue Project Newsletter Manager
Issued by Ocean Blue Project on Jun 2020
Associated with Jenn JeckPunk Rock Saves Lives Newsletter Manager
Issued by Punk Rock Saves Lives on Aug 2023
Associated with Jenn JeckVolunteer
Issued by DISH Women's Network on Dec 2018
Associated with Jenn Jeck
Languages
- enEnglish
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