Alaa Sallam

Experience

• 

  QNB Group

  Aug 2016 - Oct 2023

  - Welcome customers to obtain information and explain available services.- Building a very good and long-lasting relationship with clients full of trust.- Managing a portfolio of high-net-worth individuals.- Attending outside meetings with my clients to offer business or sign facility contracts.- Attracting new payroll deals and new to bank clients using my connections with clients owning or managing companies.- Cross selling all the bank’s products, facilities (cash loans, car loans, mortgage loans, credit cards, overdraft accounts), CDs, TDs, different types of insurance.- opening different types of accounts.- Ensure service excellence.- Daily calls with high-net-worth clients including accounts details.- Developing a business plan to acquire new clients.- Contribute to the profitable growth of the bank.- Receiving complaints from customers and handling them.- Making KYC of our customers.- Prepare and submit daily sales reports including sales activities and call reports to the Branch Manager to track daily sales performance.-Implement the day-to-to-to-today operations assigned for the Branch.- Prepare and submit daily sales reports including sales activities and call reports to the Branch Manager to track daily sales performance.Skills: Excellent communication, leadership, & managerial skills · High analytical, observational, and problem-solving skills · Cross-Selling · Innovative, self-motivated, cooperative, creative, & proactive · Leadership · Problem Solving · Communication · Analytical Skills · Customer Experience · KYC Verification · Financial Advisory · Financial Transactions · Business Relationship Management Show less

  • Relationship Manager - supervisor

    Sept 2017 - Oct 2023

  • Customer Advisor

    Aug 2016 - Aug 2017
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  Contact Leasing

  Nov 2023 - now

  Corporate Credit Analyst leasing - Supervisor

  - Conduct thorough analysis of financial statements and assessment of credit requests, including new requests, changed requests, refinancing and annual due diligence.- Provide recommendations tied to analysis and assessment of credit risk.- Present analysis, findings, and recommendations to managers, especially findings that involve a borrower’s ability to repay.- Keep up to date with the company’s lending protocols.- Reconcile credit files and identify discrepancies and variances.- Develop and prepare spreadsheets and models to support analysis of new and existing. credit applications.- Creating and delivering presentations.- Ensure awareness of the different economic conditions, money markets, and capital markets.- Maintain knowledge of the CBE, FRA rules and regulations governing Corporate & SMEs clients.Skills: Excellent communication, leadership, & managerial skills · High analytical, observational, and problem-solving skills · Cross-Selling · Innovative, self-motivated, cooperative, creative, & proactive · Leadership · Problem Solving · Communication · Analytical Skills · Customer Experience · KYC Verification · Financial Advisory · Financial Transactions · Business Relationship Management Show less