Manar Salem, M.Ed.

Experience

• 

  Henkel

  May 2001 - Jun 2003

  Marketing Researcher

  Free Lance Collecting data about the products of the company from the customers. Handling statistics. COURSES Microsoft Office XP (Word, Excel, Power Point, Access, Internet)

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  IMI(International Marketing and Management Institute)

  Sept 2001 - Mar 2004

  Marketing Coordinator, Researcher and Focus Assistant

  Holding the responsibility of the recruiters and the focus groups. Organizing meetings with clients. Arranging meetings for field researchers. Translating reports from English into Arabic and vice versa. Typing the focus groups reports. Coding.

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  RAJAC Language School

  Oct 2003 - May 2004

  Teacher of english language

  Teacher of English languageTeaching 5th primary stage English language; Linguistics, Conversation, Pragmatics, and Composition. Using activities and several methods of teaching, like games and songs.

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  XCEED contact center

  May 2004 - Aug 2007

  Handling customer's requests, problems.Update customers with new information.Direct customers for the new procedures.Cross and up-selling products and services.Joined the Outbound account (Jan. 2005- June 2006); telesales for packages.Joined the Back Office

  • Customer Service representative

    May 2004 - Aug 2007

  • Customer Service Representative

    May 2004 - Aug 2007
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  Innovative group

  Jun 2006 - Oct 2021

  Certified Trainer
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  ITS

  Aug 2007 - Apr 2017

  Training and Development Officer
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  International Turnkey Systems - ITS

  Aug 2007 - Apr 2017

  Learning and development Officer-Professional Trainer

   Training needs assessment process management  Design and implement development plan Design various soft skills training programs  Facilitate English Conversation courses Deliver Soft skills Training courses (Communication Skills, Presentation Skills, Time Management, Conflict resolution, Creative thinking, Change management, stress management, negotiation skills, .etc.) For all employees. Business intelligence and ROI reports to support decision making Enhance and design the orientation program  Manage the CSR corporate events o Plan the regional CSR events to be aligned with organization strategy o Implement events to match the market needs o Design and Publish posts and announcements on the Company’s official page on social media o Budgeting the annual plan of the CSR programs on regional basis Show less

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  Free Lance

  May 2017 - Oct 2021

  Business Coach and Trainer

  Manar is a professional/personal development Coach and Trainer.Manar has 12 years of experience in the corporate environment makes her pretty much aware of the business skills needed there, understands corporate culture, employees’ pain areas, comprehend the nature of the corporate issues and conflicts, and enabled her to address the core problems and highlight the development opportunities as well.Manar’s years of experience in the Training and development career, her appreciation to the human skills as the main assets of the organization resulted in understanding that the organizations’ growth would mainly come through the development and motivation of the employees.Being a business coach allowed Manar to understand and use the probing techniques to be able to dig down the problem and uproot it to make sure it would turn into an opportunity, and raise the performance development resultsManar’s main passion resides in developing others; training and coaching complements the full development cycle, where her professional certifications along with her interpersonal and language capabilities (Awarded the IELTS 7.5 band) gave her the opportunity to fulfill this passion and deliver different business skills courses such as:• Time management • Emotional Intelligence• Presentation skills • Team Building• Conflict Management• Stress management• Communication skills Show less

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  MBC group (AlArabiya.Net)

  May 2017 - Oct 2021

  Freelance Translator

  Arabic-English-Arabic Freelance Translator Al Arabiya.Net English: (April 2017 – present)o Translating news, features, articles, op-ed…etc. from Arabic to English and vice versa.o Subtitling and transcripting videos; documentaries, interviews, debates…..etc. from English to Arabic and vice versa. Tell well publishing house in Canada: o Translating IBN AL BITAR Novel from Arabic to English Translated different articles for Al Ahram weekly and Al Ahram Center for political and strategic studies. Cooperated with “Sefsafa” publishing house in translating a number of its productions including “Pallieter” novel. Translating and transcribing audios for “Kantar Group” and “Epsos” Marketing research institution. Show less

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  Saint Mary's University

  Oct 2021 - now

  Invigilator

   Managing examination process. Monitoring students during the exam. Administering and invigilating tests. Providing support where necessary should an emergency arise Handling any queries that a student may have about the exam. Ensuring the security of the examination before, during and after the examination. Setting up test rooms and equipment at the venue as required.

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  Immigrant Services Association of Nova Scotia

  Dec 2021 - now

  EAL Teacher
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  Ummah Society (UMCC)

  Jun 2022 - Aug 2023

  Human Resources Officer

  -Identify current and potential staffing requirements, prepare and post notices and advertisements, and collect and screen applications. -Job posting, screening, and filtering applicants.-Develop Job Descriptions.-Conduct HR interviews.-Asses and evaluate candidates' interpersonal skills.-Shortlist qualified candidates.-Manage onboarding and end-of-employment process and procedures.-Conduct Exit interviews and manage the end of the employment process.-Administer policies and procedures regulations.-Handle employee relations discussions and disputes.-Govern the Probation performance appraisal process.-Organize and deliver staff orientation and induction.-Establish and maintain connections with universities, colleges, and educational institutions for placements, training, and hiring for potential calibers. Show less

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  Sobey School of Business at Saint Mary's University

  Jun 2023 - now

  Manager, Strategic Initiatives & Special Projects

  - Design and implement projects with a particular focus on ethics, sustainability & social responsibility, entrepreneurial and innovative mindsets, and global perspectives.- Align community engagement initiatives with the strategic plan.- Develop, manage, and coordinate high-impact external facing drive in support of the strategic plan pillars.- Perform impact assessments and reports on the activities and initiatives that advance the strategic goals and objectives.- Coordinate with internal and external stakeholders to develop roadmaps that will establish strategic areas such as entrepreneurship, work-integrated learning, and venture capital investing.- Ensure compliance of activities and outcomes with any associated gift or partnership/sponsorship agreements.- Contribute to the stewardship reporting for any associated donors or sponsors. Show less