
Britt Mills
Digital Manager

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About me
Vice President of CX Solutions
Education

Wharton Online
2023 - 2023Business/Commerce, General
Georgia State University - J. Mack Robinson College of Business
2006 - 2008BBA MarketingMember of the Dean's List for academic achievement. Winning team in Market Research project for Smucker's.

Harvard Business School Online
2021 - 2021Disruptive Strategy SpecializationCreated and taught by Clayton Christensen, who coined the theory of disruptive innovation. Disruptive Strategy is an online program providing world-renowned tools and frameworks for growth, strategy, and innovation.Clayton Christensen was the Kim B. Clark Professor of Business Administration at Harvard Business School, and is regarded as one of the world’s top experts on disruption, innovation, and growth strategy. He was twice named the world’s most influential business thinker and… Show more Created and taught by Clayton Christensen, who coined the theory of disruptive innovation. Disruptive Strategy is an online program providing world-renowned tools and frameworks for growth, strategy, and innovation.Clayton Christensen was the Kim B. Clark Professor of Business Administration at Harvard Business School, and is regarded as one of the world’s top experts on disruption, innovation, and growth strategy. He was twice named the world’s most influential business thinker and authored several books, including The Innovator’s Dilemma, which lays out his theory of disruption, New York Times best-selling How Will You Measure Your Life?, focused on achieving happiness in your personal life, and The Prosperity Paradox, which explores how innovation can help lift nations out of poverty. Show less
Experience

Grand Central Solutions
Nov 2009 - Mar 2011Digital ManagerGrand Central Solutions and Aqua Blue Creative Development have teamed up to form Aqua Blue Interactive, a Digital and Social Media Firm.

Aqua Blue Interactive
Mar 2011 - Jan 2012Digital Manager
Nervewire
Feb 2012 - Apr 2014Vice President of Client Solutions
Mobiquity Inc.
Apr 2014 - Apr 2024Best in Biz award winner - Mobiquity is the leader in mobile and digital innovation with offices around the world and over 300+ clients. I was brought on to establish and lead Mobiquity's Digital Marketing services and create a company-wide process and framework to roll out this new service offering to our global client-base. We have since created and executed acquisition and retention based strategies across various industries (including Healthcare, Retail and Hospitality/QSR) to help our clients drive outcomes for business growth.http://finance.yahoo.com/news/mobiquity-hires-brittany-mills-drive-193000352.html Show less
Vice President, CX
Apr 2022 - Apr 2024Senior Director, CX (Customer Experience)
Aug 2020 - Apr 2022Director, CX (Customer Experience)
Oct 2019 - Aug 2020Director, CXa (Customer Experience Analytics)
Jan 2018 - Oct 2019Director, Digital Marketing Services
Apr 2014 - Jan 2018

Bridgenext
Apr 2024 - nowVice President of CX Solutions
Licenses & Certifications
- View certificate

Forrester Innovating CX Certified
ForresterJul 2021 - View certificate

UX Certified w/ Specialty in UX Management
Nielsen Norman GroupNov 2019 
Forrester Mastering Customer Experiences Certified
ForresterMay 2020- View certificate

Forrester Leading w/ Customer Obsession Certified
ForresterNov 2021 - View certificate

Forrester CJM Certified (Customer Journey Mapping)
ForresterMay 2021 - View certificate

Forrester CX Management Certified
ForresterFeb 2021
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