Britt Mills

Britt Mills

Digital Manager

Followers of Britt Mills2000 followers
location of Britt MillsBradenton, Florida, United States

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  • Timeline

  • About me

    Vice President of CX Solutions

  • Education

    • Wharton Online

      2023 - 2023
      Business/Commerce, General
    • Georgia State University - J. Mack Robinson College of Business

      2006 - 2008
      BBA Marketing

      Member of the Dean's List for academic achievement. Winning team in Market Research project for Smucker's.

    • Harvard Business School Online

      2021 - 2021
      Disruptive Strategy Specialization

      Created and taught by Clayton Christensen, who coined the theory of disruptive innovation. Disruptive Strategy is an online program providing world-renowned tools and frameworks for growth, strategy, and innovation.Clayton Christensen was the Kim B. Clark Professor of Business Administration at Harvard Business School, and is regarded as one of the world’s top experts on disruption, innovation, and growth strategy. He was twice named the world’s most influential business thinker and… Show more Created and taught by Clayton Christensen, who coined the theory of disruptive innovation. Disruptive Strategy is an online program providing world-renowned tools and frameworks for growth, strategy, and innovation.Clayton Christensen was the Kim B. Clark Professor of Business Administration at Harvard Business School, and is regarded as one of the world’s top experts on disruption, innovation, and growth strategy. He was twice named the world’s most influential business thinker and authored several books, including The Innovator’s Dilemma, which lays out his theory of disruption, New York Times best-selling How Will You Measure Your Life?, focused on achieving happiness in your personal life, and The Prosperity Paradox, which explores how innovation can help lift nations out of poverty. Show less

  • Experience

    • Grand Central Solutions

      Nov 2009 - Mar 2011
      Digital Manager

      Grand Central Solutions and Aqua Blue Creative Development have teamed up to form Aqua Blue Interactive, a Digital and Social Media Firm.

    • Aqua Blue Interactive

      Mar 2011 - Jan 2012
      Digital Manager
    • Nervewire

      Feb 2012 - Apr 2014
      Vice President of Client Solutions
    • Mobiquity Inc.

      Apr 2014 - Apr 2024

      Best in Biz award winner - Mobiquity is the leader in mobile and digital innovation with offices around the world and over 300+ clients. I was brought on to establish and lead Mobiquity's Digital Marketing services and create a company-wide process and framework to roll out this new service offering to our global client-base. We have since created and executed acquisition and retention based strategies across various industries (including Healthcare, Retail and Hospitality/QSR) to help our clients drive outcomes for business growth.http://finance.yahoo.com/news/mobiquity-hires-brittany-mills-drive-193000352.html Show less

      • Vice President, CX

        Apr 2022 - Apr 2024
      • Senior Director, CX (Customer Experience)

        Aug 2020 - Apr 2022
      • Director, CX (Customer Experience)

        Oct 2019 - Aug 2020
      • Director, CXa (Customer Experience Analytics)

        Jan 2018 - Oct 2019
      • Director, Digital Marketing Services

        Apr 2014 - Jan 2018
    • Bridgenext

      Apr 2024 - now
      Vice President of CX Solutions
  • Licenses & Certifications

    • Forrester Innovating CX Certified

      Forrester
      Jul 2021
      View certificate certificate
    • UX Certified w/ Specialty in UX Management

      Nielsen Norman Group
      Nov 2019
      View certificate certificate
    • Forrester Mastering Customer Experiences Certified

      Forrester
      May 2020
    • Forrester Leading w/ Customer Obsession Certified

      Forrester
      Nov 2021
      View certificate certificate
    • Forrester CJM Certified (Customer Journey Mapping)

      Forrester
      May 2021
      View certificate certificate
    • Forrester CX Management Certified

      Forrester
      Feb 2021
      View certificate certificate