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Takiyah Smith

Takiyah Smith

Quality Control Manager

Followers of Takiyah Smith990 followers
location of Takiyah SmithEdmond, Oklahoma, United States

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  • Timeline

  • About me

    Manager - Channel Account Management @ Metronet | Six Sigma, Project Management

  • Education

    • Oklahoma State University

      -

  • Experience

    • West Corporation

      Jan 2005 - Oct 2014
      Quality Control Manager

      Acted as a liaison between Account Services, the client or customer and all facets of AT&T provisioning including local technical installation services.

    • Lumen Technologies

      Oct 2014 - Jan 2024

      In my most recent tenure I developed an approach for automating the return of on-net infrastructure to the business, resulting in a multifold year over year revenue increase. Managed staff of up to 25 personnel and ensured that they're performing efficiently in a high quality-oriented environment.

      • Service Delivery Manager

        Sept 2019 - Jan 2024

      • Quoting and Ordering Manager

        Oct 2014 - Sept 2019

    • Metronet

      Jan 2024 - now
      Manager - Channel Account Management

      Leads a team of highly experienced professionals, guiding them in the proficient delivery of Metronet's comprehensive business product suite. Fosters collaboration with strategic partners to enhance and optimize various aspects within the company, contributing to continual improvement and advancement.

  • Licenses & Certifications

    • Six Sigma Lean Professional

      Six Sigma Global Institute
      Apr 2018