Daniel Saltzman

Experience

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  MicroSociety

  Apr 2013 - Sept 2013

  Finance and Database Assistant

  Helped with reporting financial assessmentsWorked with statistical research to better show how MicroSociety can bring improvements to schools nationwide

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  AEFIS

  Jun 2013 - Jun 2019

  Used SQL Server Management Studio to cross check and report on client data, as well as to troubleshoot data related issuesUsed Visual Studio to debug the process used to import data Briefly commissioned to work at Brandywine Global Investment Management as a Junior Dynamics DeveloperUsed Microsoft Dynamics CRM and Microsoft Visual Studio to build and debug a visual platform for reconciling various investment trade reports Supported clients by looking over data, finding trends, and displaying them through a variety of different graphs Created easily understandable graphs via JSFiddle’s HTML platformCreated a step by step process for others to replicate my workCreated various VB Macros through Microsoft Excel to illuminate data trends in reports for clients

  • Implementation Coordinator

    Jan 2018 - Jun 2019

  • Junior Dynamics Developer

    May 2016 - Jan 2018

  • Statistical/Modeling Analyst

    Jun 2013 - May 2016
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  LiveRamp

  Jun 2019 - Jan 2020

  Technical Operations Manager

  Managed client issues, needs, and questions via Salesforce ticketing platform with a can-do attitudeWrote and collaborated on internal SQL scripts to make team wide efforts and research more efficient

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  HelioCampus

  Jul 2021 - now

  Client Support Manager

  Rebuilt a client support team from the ground up with a team of 3 remote ESL employees whom had minimal prior relevant experience to support a base of 50+ clientsConsistently provided quality personal work while cultivating my team's technical knowledge and soft skillsOversaw and provided key insights to integrate various projects and processes through a company-wide mergerProvided historical context for how and why past processes came to be while being open minded and collaborative to outside suggestions and improvements Show less