Brian Sullivan

Brian Sullivan

Assistant Supervisor

Followers of Brian Sullivan106 followers
location of Brian SullivanMetro Manila, National Capital Region, Philippines

Connect with Brian Sullivan to Send Message

Connect

Connect with Brian Sullivan to Send Message

Connect
  • Timeline

  • About me

    A dedicated Bar Waiter championing Customer Service for more than 14 years of work-related experiences inland and onboard the ship.

  • Education

    • Philippine Normal University

      2013 - 2014
      Bachelor of Science - BS Secondary Education and Teaching
  • Experience

    • TeleTech Philippines

      Jan 2010 - Mar 2015
      Assistant Supervisor

      Provide strategic and tactical oversight support for several teamsReports to the immediate managers of operations and participated in providing supportand consultation in the area of operational expertise with advice regarding the feasibility of projects and alikeHandles major accounts including T-Mobile accounts in the USA,Puerto Rico, and other US Territories

    • Capital One

      Jan 2015 - Jan 2019
      Senior Operations Specialist

      Early and late Collections specialist who assisted card holders for Capital One credit cards, Cabela’s, Bass Pro, Sony cards inquiries, disputes, fraud claims and Credit score disputes and inquiriesCompleted payment arrangements and specialty and escalations assistance

    • PayPal

      Jan 2020 - Jan 2023
      Customer Solutions Agent 2
    • MSC Cruises

      Jan 2023 - Jan 2025

      Worked as Kitchen Utility and got promoted after a month and a half and joined Bar Services Department as Bar Boy. Will be on my 8th month of sea service this October 23, 2023.

      • Bar Boy

        Jan 2023 - Jan 2025
      • Bar Staff

        Jan 2023 - Jan 2025
    • Margaritaville at Sea

      May 2024 - now
      • Bar Waiter

        May 2024 - now
      • Bar Waiter

        May 2024 - Jan 2024
  • Licenses & Certifications