Lynne Player

Experience

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  Coppid Beech Hotel

  Sept 1995 - Mar 1998

  Management Trainee / Conference Co-ordinator

  Having undertaken a management training program working within all operational, supervisory and administrative areas of this 4 star hotel I took a permanent role within the Conference and Banqueting Administration department. The role included; following up sales leads and the organisation of, Conferences, Weddings, Dinners and Exhibitions.

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  WISE Employment

  Mar 1998 - Apr 2001

  Recruitment Consultant

  Permanent and Temporary Recruitment

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  Metzger Search & Selection

  Jun 2003 - May 2005

  Consultant

  Metzger are a niche Search and Selection business focused on the Infrastructure, Facilities Management, PFI and Support Services industries. I was responsible for the Infrastructure division. This incorporated clients spanning; Property, Construction, PFI and Transport. I recruited for a diverse range of job functions including; Sales, Marketing, Commercial Health and Safety, HR and Project Management, with salaries ranging from £50,000 - £150,000Duties included:• Developing board level relationships within new and existing clients, gaining an understanding of their business strategy, resource needs and their ongoing recruitment requirements.• Taking detailed job briefs from clients and interpreting these needs to develop tailor made recruitment solutions. • The preparation and execution of proposals, tender documents and presentations for both individual and volume assignments.• The attraction of candidates through a range of methods including; Executive Search, Advertised selection and Network and Database Search.• Ad Hoc Projects including undertaking detailed competitor research and analysis to assist one of Metzger’s key clients to develop a resourcing strategy and business plan for a new Show less

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  Microsoft

  Sept 2005 - May 2010

  Recruitment Manager (Penna Resourcing)

  Responsible for the development and execution of market leading resourcing strategy for the Sales and Marketing organisations within Microsoft UK. This is achieved through;Resourcing Business Partner to the Sales and Marketing leadership teams. Providing counsel and guidance on key resourcing metrics such as cost, time to hire, quality of hire and diversity ratios. Identifying improvement opportunities and working with the business and HR to drive improvement and efficiencies.Leading and coaching a team of Resourcing Consultants and Co-ordinators to deliver an outstanding recruitment service. Responsible for measuring and developing individuals and ensuring they achieve both their personal and team objectives. Ensuring that Microsoft has access to the top 10% of talent in the market place through a diverse range of sourcing methods and leading the relationship with the third party suppliers to ensure Microsoft are considered an employer and client of choice. This also includes taking the lead on driving outstanding candidate experience.Developing a strategy to enable on-going improvement of time to hire within the sales organisations, leading a review of the selection process and led the introduction of Sales Talent pools to the leadership team. Show less

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  Metzger Search & Selection

  May 2010 - Jan 2011

  Research and Talent Acquisition Manager

  Metzger are an incredibly well respected executive search business who have built outstanding client relationships and a strong reputation through hiring industry experts, however they recognised that they lack fundamental resourcing expertise, specifically within the area of Talent Acquisition. Responsible for building a best in class talent acquisition function to enable the organisation to gain a competitive advantage whilst reducing costs and vastly improving return on investment.

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  AMS

  Jan 2011 - Jun 2013

  Principal Client Services Manager

  Owning the relationship with Vodafone UK to deliver all specialist hiring (c800 hires annually), leading a team through a period of significant change within Vodafone UK with a focus on building outstanding client relationships and leading the AMS team to achieve outstanding customer satisfaction. Responsibilities included: • Leadership of a team of resourcing professionals through a period of change. Providing guidance and support to a team of relatively inexperienced Client services managers, with a focus on improving performance management processes and team engagement• Working closely with the Vodafone Head of resourcing to define a resourcing plan that was fit for purpose to deliver against a change in strategic direction. Ensuring we met demands for both increased volume and a more high touch, client focused approach to delivery• Managing the complex relationship between, Resourcing, HR, the Vodafone line manager community and the procurement team, recognising the needs of each stakeholder group within Vodafone was distinctly different and often in conflict with one another. Specifically improved relationships across the UK specialist business through the creation of a hiring manager education programme• Identified and secured business development opportunities worth £140,000 in net contribution over the period of a year. • Ad- hoc projects including; Leading the higher apprenticeship programme, supporting a challenging relationship and team leadership challenge within Vodafone Ireland and acted on as a resourcing work stream lead on a business merger. Show less

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  AMS

  Aug 2013 - now

  Responsible for partnering with the AMS Leadership team to deliver the people aspects of the business strategy, ensuring alignment with global HR priorities. Critical to success in this role is having a deep understanding of the business strategy and global priorities in order to identify opportunities and solutions that address people and change needs within the business. Leading the following global programmes and priorities:• Talent management and succession planning • Leadership development and executive coaching • Organisation Design and people change activities• Leading the Performance Management approach • Annual Salary Review and Reward Planning,• Driving action planning around Employee Engagement initiatives. • Leading large scale TUPE prorgammes and other complex ER cases • Ensuring alignment to the global diversity and inclusion agenda Achieving this requires deep and embedded trusted partner relationships with the AMS leadership team (C-Level) and a high level of influencing to gain buy-in and support to deliver complex change initiatives. Working closely with other centre of expertise within the HR function including Employee Relations, Compensation & Benefits and Talent Development to provide direction on global policy and framework areas and supporting in large scale people change programmes such as TUPE and organisational design and effectiveness as required. Show less

  • People and Culture Change Leader

    Aug 2024 - now

  • Global Head of HR (Business Partnering)

    Aug 2013 - now
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  Lynne Player Coaching

  Mar 2024 - now

  Leadership Coach

  Undertaking Freelance Coaching work to support ICF accreditation in addition to permanent employment at AMS