
Ralf Vieten
Intel Certified Instructor, Microsoft Certified Trainer

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About me
Senior Information Technology Manager
Education

Management Academy Essen, Germany
1990 - 1991Master Craaftsman Diploma Business Administration, Management and Operations, Electronics Bachelor Professional
Experience

Trefz & Partner
Oct 1998 - Mar 2004Intel Certified Instructor, Microsoft Certified Trainer
EDEN SPRINGS Germany & The Netherlands
Apr 2004 - Dec 2010IT Infrastructure Manager
Nestlè Waters Direct Germany
Jan 2011 - Mar 2011IT Infrastructure ManagerManaging, Administrating and Maintaining the German and Dutch IT Infrastructure.

Eden Springs
Jan 2011 - Jan 2012Senior Information Technology Manager
IT Vie
Apr 2011 - Jun 2014Company OwnerManaging Director

IMDsoft
Feb 2014 - Jun 2018Clinical Application Specialist - Customer Support EMEAResponsible for providing a high level of customer service in the Global Customer Support Team has been a part of providing 24/7 support for troubleshooting and resolving issues.Offering expert support in customer installation, training, software review and "on-site support".Responsible for the local IT infrastructure, telecommunication system and mobile devices including IT purchasing, IT rollout and IT support.Acted as an interface between our outsourced accounting department and the Chief Financial Officer.Was instrumental in the successful development of the European site in Düsseldorf. Show less

Landschaftsverband Rheinland (LVR) Kliniken Viersen und Mönchengladbach
Jul 2018 - nowSenior Information Technology Manager
Licenses & Certifications
- View certificate

ITIL Expert in Service Management
APMGSept 2011 
PRINCE 2 (PRojects IN Controlled Environments ver.2)
APMGDec 2010
CCA (Citrix Certified Administrator)
CITRIXApr 2002
CompTIA Network+
CompTIAJun 2001
MCSE (Microsoft Certified System Engineer)
MicrosoftJun 2001
MCT (Microsoft Certified Trainer)
MicrosoftJun 2001
CompTIA Server +
CompTIANov 2000- View certificate

CompTIA A+
CompTIAOct 2000 
ICSC (Intel Certified Soluions Consultant)
IntelJan 1999
ICT (Intel Certified Instructor) D/A/CH
IntelJan 1999
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