Amanda Haslam

Experience

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  Hilton Hotels & Resorts

  Mar 1999 - May 2003

  HR and Training Officer

  Within this role I was responsible for providing HR advice and support to line managers throughout the organisation, conducting investigations and disciplinary/grievance hearings and was involved in the recruitment and selection of staff at all levels. I designed and delivered training on a range of topics, including management development, health and safety, food hygiene, customer service and induction. I conducted monthly HR audits and competence checks against the organisation’s Brand Standards, providing support to non-compliant individuals and teams, enabling them to contribute to achieving a Green rating on the organisation’s HR Balanced Scorecard. I was also a member of the project team for the implementation of a new payroll system across the UK and travelled throughout the country training HR colleagues in the use of the system. Show less

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  Blackpool Teaching Hospitals NHS Foundation Trust

  May 2003 - May 2017

  Providing strategic leadership to develop, deliver and evaluate the OD and L & D services and interventions to support organisational effectiveness and sustainability. Leading on the development and delivery of cultural transformation, employee engagement programmes, designing and commissioning leadership and management development programmes and ensuring a full spectrum of development opportunities are accessible to staff at all levels. Providing coaching, mentoring and consultancy advice to individuals and teams at all levels across the organisation to enable personal, team and organisation effectiveness. Designing, developing and managing a comprehensive assessment centre service to support the selection of senior leaders using a values based approach, providing feedback and advice to the Executive Team to allow appropriate decisions to be made regarding potential new leaders. Leading on the continued development of the coaching culture, for which the Trust won the HPMA award in 2013. With a staff base of circa 7000, ensuring that a range of development opportunities are available for all staff to enable them to reach their full potential. Working with leaders and teams to provide support and challenge to drive service improvement and high performance. Show less Within this role I was responsible for a range of OD interventions which supported the Trust’s OD Strategy. My role specialised in Leadership and Management Development Programmes whereby I was responsible for developing, coordinating, facilitating and evaluating a range of workshops and formal programmes for all levels and disciplines across the organisation. I worked closely with Lancaster University and other external organisations to ensure externally facilitated programmes were appropriate, comprehensive and provided local context as well as academic recognition. I developed and commissioned a wide range of development programmes to enable managers to increase their leadership and management knowledge, skills and confidence through a blended approach to development. I provided feedback and support for managers on various development programmes and facilitated Action Learning Sets to enhance their learning. As an accredited NHS Healthcare Leadership model 360° feedback facilitator and qualified Coach, Mentor and Mediator, I provided one-to-one and team coaching across all levels of the organisation. I am a qualified MBTI Step I and II Practitioner and facilitated both individual and team MBTI sessions to enhance self awareness and improved team working. As an accredited facilitator for the Aston Team Performance Inventory, I have a wealth of experience in the use of this tool and it's supporting materials. I am an accredited Team Coach with Aston OD and used this skill to implement Team Based Working within the organisation, following an evidence-based practice approach. I was involved in the design and delivery of a range of events to engage staff across the organisation in the merger of the community and acute Trusts, resulting in a new range of values for the organisation. I played a fundamental role in the Trust's continuous achievement of Investors in People Gold standard and supported the Trust achieving the HPMA Award for Coaching Culture in 2013. Show less Within this role I was responsible for designing, delivering and evaluating a range of management development workshops. In addition I managed the Trust’s local and corporate induction programmes, providing evidence to the Clinical Governance Team for NHSLA compliance purposes. I abolished the waiting list system for Trust Induction, allowing new staff members to attend a Trust Induction within their first month of employment and increased compliance with attendance at Trust and local Inductions to enable the staff to achieve CNST Level 3. Whilst in this role I undertook a 3-month secondment to the SHA as a Regional Knowledge and Skills Framework (KSF) trainer across Cumbria and North Lancashire, training hundreds of staff in the new system and enabling NHS Acute and Primary Care Trusts to comply with national NHS standards. I project managed the implementation of the Trust’s Oracle Learning Management (OLM) system and worked closely with colleagues to establish the National Learning Management System locally. As a result, all staff training is now recording electronically and compliance reports for mandatory training are easily accessible. Show less

  • Head of Organisational Development and Learning

    Apr 2013 - May 2017

  • Organisational Development Manager

    Jul 2010 - Apr 2013

  • Management Development Facilitator

    May 2003 - Jul 2010
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  Lancaster University

  Apr 2011 - Aug 2020

  Associate

  As an Associate within the Centre for Training and Development (CETAD), I was responsible for designing and facilitating a range of leadership and management development programmes, both face to face and online. I provided mentorship and coaching for students from a broad spectrum of sectors, organisations and professions. I was part of the team who delivered a leadership development programme for senior healthcare leaders in Gauteng Province, South Africa. This involved delivery of face to face workshops, coaching and mentoring. Show less

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  Deloitte UK

  Jul 2017 - now

  Associate Director/Senior Manager

  HR and Organisational Development across public and private sector clients - building long-term, trusted client relationships at a local, regional, system, national and global levelDeveloping team working through targeted interventions, facilitation and coaching.Examples of client work include:Designing and delivering Leadership Development Programmes for Boards, executives and senior leaders Leading system OD and leadership programmes with ICS leaders and ICBs Culture diagnostic and development programmes at team, department and organisational levelBoard Effectiveness reviews, Board Development Programmes andDevelopmental Well Led ReviewsHR advisory and Workforce transformation projects Show less