James Prito

Experience

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  KPMG India

  Apr 2010 - May 2012

  Executive - Forensic

  Research and Analytics -Background Screening Process - Consulting and Professional Services. *Investigating International Employment & Educational Background Screening. *Allocating employment checks among the team. *Quality Audit of Production and generating reports. *Conducts process refreshment trainings of the team. *Research of various Companies and maintain the relevant information. *Research and analysis of Fake Companies. Show less

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  WNS Global Services

  May 2012 - Nov 2013

  Assistant Manager - Operations

  Research and Analytics - US based Criminal Database Process - CPS Vertical. * Leading a Risk Compliance (US based Criminal Database) Team. * Internal Quality Audit of Data Quality Application and Risk Id Production. * Taking process training and refreshment sessions of the team. * Client Servicing and Coordination. * Setting up processes, SOP, ensuring compliance, implementation, making the process dynamic and working towards constant improvisation were key KRAs. * People Management, tracking Performance, sharing feedback, organizing performance Improvement plans, counseling, managing and meeting expectations of clients and management were also key activities of this profile. * Initiate midterm and annual appraisals of the team. * Assisting in orientation of new hiring. * ISO - QMS Internal Auditor. * Assist audit team in developing audit reports; present audit reports to concern departments & process owners. * Quarterly Internal Audit of all the interdependent processes for compliance with quality requirements. * Co-ordinate with process owners with for quality development and streamline of process. Show less

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  Thinking Minds Inc.

  Nov 2013 - Oct 2015

  Resource Manager

  Human Resource Recruitment for IT & Non IT Clients * Identify staff vacancies and recruit, interview and select applicants. * Conducting Background Screening (Employment & Educational Background). * Allocate resources, ensuring appropriate matches between personnel. * Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits. * Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.. * Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates. * Plan, organize, direct, control or coordinate the personnel, training, or relations activities of an organization. * Provide outplacement or relocation assistance. * Contributes to team effort by accomplishing related results as needed * People Management, tracking Performance, sharing feedback, organizing performance Improvement plans, counseling, managing and meeting expectations of clients and Management. * Initiate midterm and annual appraisals of the team. Show less

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  ESDS Software Solution Limited

  Nov 2015 - now

  Assistant Manager- Quality Audit and Compliance

  Process Audit and Compliance * Evaluate Service & Processes for compliance with quality requirements. * Communicates with employees to ensure all quality specifications are met for as per given procedure. * Periodically Conduct ISO Internal Audit of different Departments & Process. * Assist in development of audit plans, audit schedules. * Participate in quality audits documentation and training programs. * Identify processes, situations, etc., where organization is meeting requirements, as well as identify opportunities for improvement. * Assist audit team in developing audit reports; present audit reports to top management & process Stakeholders, as needed. * Assist with follow-up audits, as required. * Prepare list of deviations for correction and verify corrections as per established company standards. * Identify areas requiring training and ensure gaps are completely filled within given time frame. * Review procedures, documentations, reports and other documents related to audit and quality assurance. * During process and system audits witness employees work and compare their work to standard operating procedures to identify loop holes & Process deviations. * Make recommendations on possible corrections and report these to management. * Maintain a system regarding quality policy, goals, resources, processes and effective performance including monitoring and measuring the system's effectiveness and efficiency. * To ensure all the Processes must be organized in a process approach system. Show less