Edmon Dela Cruz

Experience

• 

  Federal Express (AF2100) Philippines

  May 1999 - Feb 2006

  Provides planning and support to operations in order to meet service levels through analysis and interpretation of relevant data. Provide management with quantifiable basis for decision making to maximize manpower and machine, technology and system, processes and methods, and come up with most cost-effective operations setup. Perform duties in the design, development and implementation of operations plans and programs to reduce operating expenses, increase revenue and enhance customer service. Coordinate plans and programs with ground, aircraft and linehaul operations, both for International and Domestic Services, with the objective of achieving FedEx and Airfreight productivity, quality and service goals.

  • Senior Service Assurance Engineer

    Aug 2004 - Feb 2006

  • Service Engineer

    May 1999 - Jul 2004
• 

  PeopleSupport

  Mar 2006 - Feb 2007

  Process and Reporting Analyst

  Responsible for the timely creation of reports and the analysis of information to identify specific problems and potential root causes in gaps between actual operational performance and goals.

• 

  Teleperformance

  Mar 2007 - Jan 2015

  Financial Analysis Manager

  Responsible for tracking, analyzing, modeling and reporting the Company’s financial performance, operating expenses, capital and operating metrics.

• 

  Metropolitan Bank and Trust Company

  Aug 2015 - now

  Finance Planning Officer

  Provides accurate, timely and insightful reporting and analysis on the Bank’s and Business Units’ financial performance.Analyzes Business Units’ financial results and performance drivers, highlighting major variances and providing inputs on business challenges and emerging trends.Assists in the preparation and presentation of regular financial reports, and provide sound recommendations to senior management.Assists in the preparation of performance scorecards.Assists in the preparation of product and channel profitability reports. Show less