
MRIGANKA KUMAR DEKA
Operations Intern

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About me
Area Loss and Prevention @ Reliance Retail
Education

SBIHM
2011 - 2014BACHELOR IN HOTEL MANAGEMENTFRONT OFFICE Hotel Management A
SARALA BIRLA GYAN JYOTI
2005 - 2009CLASS 10 Mathematics, English language, Science,Hindi, Social Science, A2Activities and Societies: BASKET BALL TEAM, CRICKET TEAM
Experience

Grand Heritage Hotel Group
May 2013 - Sept 2013Operations Intern
Accor
Dec 2014 - Oct 2015Front Office Associate
Taj Hotels
Nov 2015 - Aug 2016Front Office Associate/Shift Incharge
Marks and Spencer
Sept 2016 - Aug 2018Department Incharge
Vishal Mega Mart Limited
Aug 2018 - Sept 2022Assistant Store Manager Operations
Spicegrave
Oct 2019 - nowInvestment partner
Reliance Retail
Sept 2022 - nowArea Loss Prevention
Licenses & Certifications
- View certificate

Developing Your Leadership Philosophy
LinkedInMar 2020 - View certificate

Managing Career Burnout
LinkedInApr 2020 - View certificate

Delegating Tasks
LinkedInApr 2020 - View certificate

Public Speaking: Energize and Engage Your Audience
LinkedInApr 2020 - View certificate

Sales Performance Measurement and Reporting
LinkedInApr 2020 - View certificate

Retail Sales Management
LinkedInApr 2020 - View certificate

Having Difficult Conversations
LinkedInApr 2020 - View certificate

Coaching and Developing Employees
LinkedInMar 2020 - View certificate

Sales Forecasting
LinkedInApr 2020 - View certificate

Coaching Employees through Difficult Situations
LinkedInApr 2020 - View certificate

Persuasive Selling
LinkedInApr 2020 - View certificate

Phone-Based Customer Service
LinkedInApr 2020 
Basics of Disaster Management
National Institute of Disaster ManagementSept 2022- View certificate

15 Secrets Successful People Know About Time Management (getAbstract Summary)
LinkedInMar 2020 - View certificate

Managing in Difficult Times
LinkedInMar 2020 - View certificate

Decision-Making Strategies
LinkedInMar 2020 - View certificate

Critical Thinking
LinkedInApr 2020 - View certificate

Coaching for Results
LinkedInApr 2020 - View certificate

Learning to Be Assertive
LinkedInApr 2020 - View certificate

Transitioning from Manager to Leader
LinkedInApr 2020 - View certificate

Managing To-Do Lists
LinkedInMar 2020 - View certificate

Improving Your Conflict Competence
LinkedInApr 2020 - View certificate

Setting Team and Employee Goals
LinkedInApr 2020
Honors & Awards
- Awarded to MRIGANKA KUMAR DEKAEmployee of the month M&S Jan 2017 Employee of the month for the month December 2016.
- Awarded to MRIGANKA KUMAR DEKAMEMS Award Marks and Spencer Dec 2016 "Make Every Moment Special Award" - for excellence in providing services..
- Awarded to MRIGANKA KUMAR DEKALe club certificate of excellence Accorhotels Sep 2015
- Awarded to MRIGANKA KUMAR DEKALe club certificate of excellence Accorhotels Jul 2015
- Awarded to MRIGANKA KUMAR DEKALe club certificate of excellence Accorhotels Jun 2015
- Awarded to MRIGANKA KUMAR DEKALe club certificate of excellence Accor Hotels May 2015
- Awarded to MRIGANKA KUMAR DEKABest Employee Front of the House Mercure, lavasa Mar 2015
- Awarded to MRIGANKA KUMAR DEKABest Trainee Governor West Bay Suites and Residence Sep 2013
Languages
- hiHindi
- asAssamese
- enEnglish
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