Claire Jampole

Experience

• 

  Amélie's

  Nov 2008 - Jul 2010

  Pastry Prep

  -Assisted Executive/Sous Chefs in creating new dessert items and completing daily prep-Demonstrated strong ability in personal time management and completion of tasks-Trained new hires in policy and processes-Managed daily prep list which included inventory management and prediction of future needs

• 

  Stickboy Bread Co.

  Sept 2010 - Jan 2012

  Baker

  -Assisted Kitchen Manager to complete all daily prep needs-Responsible for managing flow of daily production and developing strategies to increase efficiency-Managed inventory of prepped items and created a daily prep list for all kitchen staff to complete -Created and managed a new dessert program for wholesale client, Mellow Mushroom

• 

  Polkadot Bakeshop

  Feb 2012 - Nov 2013

  Kitchen Manager and Lead Baker

  Communicated with General Manager to forecast daily, weekly, and monthly sales. Introduced new product line to expand revenue. Created daily prep list and managed staff while fulfilling specialty orders. • Assumed General Manager responsibilities during unforeseen absences while maintaining kitchen operations• Oversaw annual Taste of Charlotte event including planning, design, set-up, and execution• Delegated daily prep tasks to team of five employees• Reorganized storage room to bring high-use items into reach which increased efficiency• Assisted General Manager with hiring practices Show less

• 

  Georges Brasserie

  Sept 2012 - Mar 2015

  Executive Pastry Chef

  Improved efficiency in the ordering process, completed cost analysis for all recipes, and developed specialty dessert menu resulting in increased net departmental profit. Assessed daily/weekly needs and ordered product, created prep lists, and completed all specialty orders. • Developed menu for $30,000 special event buy-out and lead department from concept to execution• Trained and managed team of four employees to operate effectively in multimillion dollar revenue operation.• Communicated nightly dessert specials to the wait staff. • Tested and developed large holiday menus including New Year’s Eve, Mother’s Day, Easter, and Christmas• Reformatted and standardized all recipes Show less

• 

  Pour Olive

  Mar 2015 - Jun 2019

  General Manager

  Increase sales by an average of 3% over the last three years through proper training of staff, reorganization of products/systems and communication through social media channels (Instagram, Facebook, etc). Communicate quarterly and end-of-year financial statements with owners.• Increase revenue by 10% over previous year by using a targeted sales event• Lead meetings with owners to discuss product development, store layout needs and branding goals• Oversee all staffing needs from hiring, on-boarding, to continued on-the-job training• Implement social media strategies to boost brand recognition and community engagement• Increase efficiency of ordering, receiving, and the checkout process by reorganizing Shopkeep Back-office Show less

• 

  Myers Park Presbyterian Church

  Jun 2019 - now

  • Executive Assistant to the Executive Director

    Sept 2022 - now

  • Operations Coordinator

    Jun 2019 - Sept 2022