Rafik Boulos

Experience

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  Saad El Aguizy & Co

  Oct 1992 - Oct 1995

  Export Specialist & translator
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  Flash Tours

  Oct 1995 - Jun 2008

  Operation Manager

  Flash Tour is the mother company of Flash group and the second biggest tourism company in Egypt. My responsibilities include:In charge of operation department, including Tour operators, Tour leaders, and Branches.In charge of sales and marketing inside and outside Egypt.In charge of concluding deals with foreign Tour Operators, and follow up daily operation.In charge of quality control and customer satisfaction. Keep the team updated with the latest industry developments and standards. Show less

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  HRG Excel Travel Holidays

  Jun 2008 - Jan 2010

  Planning and Contracting Manager

  Hogg Robinson Group was a corporate travel management company. It was acquired by American Express Global Business Travel in July 2018. I was In charge for contracting Hotels, Restaurants, and other suppliers.Set Pricing policy for different markets.Create programs, promotions, quotation for different markets.Follow up Tour Operators & competitors as well to be up to date with market changes.

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  UNIGLOBE EGYTRAV

  Jan 2010 - Jan 2012

  Tourism Director

  Egytrav is a member of Uniglobe Travel which is specialized in Corporate & MICE . Uniglobe head office is located in Canada and it has branches in 55 countries worldwide. My role is to manage the heads of different departments to achieve the annual plan & budget:* Planning & Contracting Department. * Sales & Marketing for corporate & leisure.* Business Development.* Operation.* Branches.* Finance.Keep good contact with Uniglobe in different countries to improve the volume of business.Ensure that managers of different departments maintain constant awareness of both external and internal challenges.I personally gave hand for the sales & marketing, operation, and planning & contracting departments. Show less

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  Golden-Bridge Co

  Jan 2012 - Jan 2014

  General Manager

  Agent for Fashion TV " Beverages". Importer, sole agent, and distributor for Fashion energy drinks in Egypt.

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  Le Riad- Tell a Story Boutique Hotel

  Jan 2014 - Feb 2016

  Hotel Manager

  Responsible for managing property operations on a day to day basis. • Demonstrate and promote a 100% commitment to providing the best possible experience for our guests and employees. Duties & Responsibilities include the following. Other duties may be assigned.FINANCIAL• Responsible for maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA.SALES• Work with Director of Sales to manage all sales activities of the property and meet revenue objectives. Activities include setting goals, completing competitive surveys, taking reservations and compiling reports.PROPERTY APPEARANCE • Inspect and document repairs and cleanliness of property to ensure optimum upkeep and repair, room cleanliness and overall property appearance.OTHER DEPARTMENTS • Manage the Food & Beverage function within the hotel in order to maintain high standards of quality, service and merchandising to maximize profits. • Provide other relief or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties to ensure the optimum operation of the property. Show less

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  La Hacienda Ras Sudr Hotel & Resort

  Feb 2016 - Mar 2017

  General Manager

  In charge for opening the new hotel FAD - 220 ROOMS - Responsible for managing property operations on a day to day basis to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control). Coordinate, direct and manage the staff and everyday hotel operations to achieve profitability, guest satisfaction, and efficiency while maintaining standards set by the company assuring 100% guest satisfaction. Show less

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  Magic Tours & Travel Ltd.

  Apr 2017 - Oct 2018

  Director Of Sales And Business Development

  In Charge for B2B online booking engine and B2C online booking engine.For B2B online booking engine I do :• Evaluation of booking engine ( Features, Prices , Variety , and availability ) in comparison with other competitors • Launch marketing campaign targeting specific audiences.• Sales to Travel agents .• Open new markets worldwide. • Get daily sales reportFor B2C online booking engine I do :• Evaluation of booking engine ( Features, Prices , Variety , and availability ) in comparison with other competitors • Launch marketing campaign targeting specific audiences & regions.• Get all necessary statistics about competitors to arrange plan for requested modifications of our products .• Arrange long term plan to develop our product by adding new services. • Take care of customer service .• Get daily sales report. Show less

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  Le Riad Hotel de Charme

  Nov 2018 - Aug 2022

  General Manager

  In Charge for reopening the hotel after a full renovation and structure of 2 new outlets. Responsible for managing property operations on a day to day basis. • Demonstrate and promote a 100% commitment to providing the best possible experience for our guests and employees. Duties & Responsibilities include but not limited to the following. FINANCIAL• Responsible for maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA.SALES• Work with Director of Sales to manage all sales activities of the property and meet revenue objectives. Activities include setting goals, completing competitive surveys, taking reservations and compiling reports.PROPERTY APPEARANCE • Inspect and document repairs and cleanliness of property to ensure optimum upkeep and repair, room cleanliness and overall property appearance.OTHER DEPARTMENTS • Manage the Food & Beverage function within the hotel in order to maintain high standards of quality, service and merchandising to maximize profits. • Provide other relief or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties to ensure the optimum operation of the property. Show less

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  Lady Egypt Tours

  Aug 2022 - Sept 2023

  General Manager
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  RIMAKS for Hotels Management

  Oct 2023 - now

  Co-Founder