Melissa Rix, GLP, CLSSYB

Southwest Star Southwest Airlines Dec 2023 The Southwest Star Award recognizes and celebrates Cohearts who consistently perform beyond the scope of job expectations, seek opportunities to contribute, and Live and Work the Southwest Way every day. A Southwest Star recipient shines brightly and is the model Team Player. They are reliable, thoughtful of others, and a Leader among their peers, often investing personal time and resources to overcome challenges for Cohearts or Customers.

Employee of the Quarter - Southwest Star Southwest Business Department Dec 2021 The Southwest Star, awarded for consistently going above and beyond.

Marriott Presidents Circle Achiever Marriott Dec 2016 The Top Performer achievers represent the highest performing associates within their position groupings based on pre-defined metrics and associated weighted rankings. Chairman’s Circle achievers are among the top 1% of participating associates in their position grouping. President’s Circle achievers rank withinthe top 7%. The lists include eligible achievers from Sales & Marketing, Revenue Management, and Event Management within Marriott, Ritz Carlton, and legacy

2016 HOTSHOTS - Top Performer Starwood Hotels & Resorts Nov 2016 September, October & November HOTSHOT Transient % to Goal 113% (NA Owned & Managed Properties)

2015 Top Producer, Business Transient Sales Midwest/Chicago Area Starwood Hotels & Resorts Feb 2016 2015 Top Producer, Business Transient Sales for Midwest/Chicago Area

2015 Americas Incentive Trip Winner Starwood Hotels & Resorts Dec 2015 126% Revenue Goal Achieved221% NBD Revenue Goal Achieved

Global Leadership Professional: Certificate of Professional Development GBTA Academy & The Wharton School, University of Pennsylvania Apr 2015 Global Leadership Professional: Certificate of Professional Development

Allied Member of the Year Chicago Business Travel Association Nov 2012 In Recognition of Outstanding Service and Dedication