Sudeeip Modak

Sudeeip Modak

Senior Analyst

Followers of Sudeeip Modak377 followers
location of Sudeeip ModakKolkata, West Bengal, India

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  • Timeline

  • About me

    Data Analytics and Visualization Expert | Senior Analyst | Business Intelligence Specialist

  • Education

    • Sikkim Manipal University - Distance Education

      -
      Master of Business Administration - MBA
    • Mumbai University Mumbai

      -
      Bachelor of Science - BS
  • Experience

    • Accenture

      Jun 2021 - now
      Senior Analyst

      Key Responsibilities:☑ Data Analysis and Visualization with Power BI: Analyzed data and designed interactive dashboards using Power BI.☑ Report Publication and Maintenance: Published and maintained 100% error-free daily, weekly, and monthly reports for timely information dissemination.☑ Service Management Visualization: Created visualization reports and dashboards focusing on Service Management activities, including Incident, Change, and Problem Management ensuring 100% accuracy.☑ Project Performance Data Provision: Provisioned project-related performance data to 7+ internal/ external teams within the organization.☑ KPI and SLA Compliance: Monitored and adhered to KPIs and Service Level Agreements (SLAs) by 100%.☑ Incident Analysis and Solutions: Conducted data analysis to pinpoint Incident causes and recommended data-driven solutions for reducing incidents by 67%.☑ Stakeholder Collaboration: Partnered with stakeholders to grasp needs, crafted impactful data visualizations, and streamlined data gathering while automating tasks by 100%. Show less

  • Licenses & Certifications

    • Introduction to Generative AI

      Google
      Aug 2023
      View certificate certificate
    • ITIL Foundation Level

      AXELOS Global Best Practice
      Oct 2019
    • Microsoft Certified: Power Platform App Maker Associate

      Microsoft
      Jun 2024
      View certificate certificate
    • Microsoft Certified: Power Platform App Maker Associate

      Microsoft
      Jun 2024
      View certificate certificate
    • Azure Fundamentals

      Microsoft
    • Microsoft Certified: Data Analyst Associate

      Microsoft
      Nov 2022
    • Microsoft Certified: Power Platform App Maker Associate

      Microsoft
      Jun 2024
      View certificate certificate
    • Microsoft Certified: Power Platform App Maker Associate

      Microsoft
      Jun 2024
      View certificate certificate
    • ServiceNow certified System Administrator

      ServiceNow
      Apr 2023
    • Tableau Desktop 10 Certified Associate

      Simplilearn
      Aug 2023