Sudeeip Modak

Experience

• 

  Accenture

  Jun 2021 - now

  Senior Analyst

  Key Responsibilities:☑ Data Analysis and Visualization with Power BI: Analyzed data and designed interactive dashboards using Power BI.☑ Report Publication and Maintenance: Published and maintained 100% error-free daily, weekly, and monthly reports for timely information dissemination.☑ Service Management Visualization: Created visualization reports and dashboards focusing on Service Management activities, including Incident, Change, and Problem Management ensuring 100% accuracy.☑ Project Performance Data Provision: Provisioned project-related performance data to 7+ internal/ external teams within the organization.☑ KPI and SLA Compliance: Monitored and adhered to KPIs and Service Level Agreements (SLAs) by 100%.☑ Incident Analysis and Solutions: Conducted data analysis to pinpoint Incident causes and recommended data-driven solutions for reducing incidents by 67%.☑ Stakeholder Collaboration: Partnered with stakeholders to grasp needs, crafted impactful data visualizations, and streamlined data gathering while automating tasks by 100%. Show less