BH Law

Experience

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  Western Digital

  May 1997 - Aug 2012

  • Extensive experiences in data storage reliability, quality, testing and customer qualifications •Extensive Hands-on experience in managing and dealing with customers audit requirements/expectations; knowledgeable and accurately translated customer needs into conformance requirements•Strong background in Data Analysis/Analytics , Operational Execution Excellence, Statistical tools applications, Reliability of Product Development & High Volume Manufacturing Phase•Experienced in running HDD reliability organization with size over 55 headcounts •Extensive experiences in implementation of Drive Critical Parameters (primarily Channel and Firmware - Error Rate, OW, MRR, VGA, Resolution..etc) in Reliability RDT/ORT Test Suites and set up Parametric Trigger Mechanism for Failure Prevention •Engage, direct influence, control & manage and predict the product reliability performance outcome by institutionalizing test process recipe enhancement/new improved tightening limit/features•Plan, Involve & Execute Reliability Equipment Strategic Outlook for future product technologies platform and Equipment Capital Planning/Justification to Senior Management Leadership Team •Involve and work with US Design team to refine AFR prediction Methodology/Tool for accurate field assessment •Excellent communication and presentation skills, both written and oral•Excellent problem-solving skills•Excellent in building up talent development & work related Consultation/Guidance •Experience & participate in designing Reliability Test Script development/refinement processes with Advanced Reliability Engineering in US Design Center•Run/participate in multiple task-forces and Reliability/Cost/Process enhancement initiatives for internal and external customers•Experience in six sigma practices including: Statistical Tools, DOE, FMEA, MTBF, AFR, DPPM, Weibull Prediction Analysis Show less POSITIONS HELD: oReliability Staff Engineer – HDD Reliability organizationoProduct Quality Engineering engineer – Product performance and drive corrective actions oProduct Quality Control Engineer – In process and system auditsRESPONSIBILITIES: oLead a team of engineers and technicians oMeasure, Monitor and drive product continuous performance improvementoDevelop Real time Score Card (Dashboard) for product metrics performanceoDetermine root cause of failure mechanism/characteristics and pursue corrective actions oSupport operational efficiencies initiatives oEstablish/Execute Reliability Sampling Plan and test plansoMaintain a procedural compliant systemoMaintain and sustain lab operation execution excellenceoCapital and Capacity planning oAddress test software bugs and hardware equipment deficiencies MAJOR ACCOMPLISHMENTS oDiscovered/surfaced critical failures in field attributed to component fault in early phase that in return gaining customers confidence & trust oSignificant contribution to data crunch and data analysis in time consuming activities with establishment of on line workbench/query data system for ease of data availability/accessibility. oAccomplishments/Skills: Participated in UTV reduction activity that ultmately improve equipment utilization rates and cost savings Capable of coaching, guiding and providing training for junior engineers and techniciansEmbraces positive values for success in working behavior - Passion, Resoucefulness, Integrity, Discipline, Execution Demonstrated ability to utilize financial and material resources in an effective manner. Involved and participated as core members in key initiatives Participated and presented in customer auditEstablished work flows and instructions for Reliability personnels Show less

  • Reliability Engineering Manager

    May 2005 - Aug 2012

  • Reliability Staff Engineer

    May 1997 - Apr 2005
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  Seagate Technology

  Sept 2012 - Jun 2023

  - Responsible for developing, implementing and managing the Company Quality Function and Quality Management Systems in line with Company's Global Quality Objectives, ensuring that internal processes and metrics are aligned to create highest product Quality & Reliability and Competitive Advantage- Responsible for substantially strengthening Quality Systems, driving Quality into designs and for determining the appropriate infrastructures and resources required to achieve business objectives, managing directly or indirectly through others Quality personnel across multiple other Quality Departments- Responsible for coordinating alignment and documenting efficient and effective business processes Show less • Evaluates, from a reliability standpoint, the materials, properties and techniques used in production.• Advises design engineering on selection, application and test of electronic components and systems.• Recommends design or test methods and statistical process control procedures for achieving required levels of product reliability.• Determines reliability requirements of components and systems to achieve company, customer and any governmental agency reliability objectives.• Develops new acceleration techniques and analytical tools to assure the early identification of potential problems with new products, packaging, processes, and product reliability.• Makes recommendations for changes in the selection and application of components and systems. May propose changes in design or formulation to improve system and/or process reliability.• Develops, evaluates, and maintains reliability systems and standards pertaining to the materials and techniques used in design and production.• Defines and provides specifications to engineering on selection and application of electronic components and systems, providing the standards to determine the reliability of components and systems. Show less

  • Product Quality Lead

    May 2015 - Jun 2023

  • Senior Customer Experience Engineering Manager

    Sept 2012 - Apr 2015
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  Calcomp Electronics Public Co. Limited

  Aug 2023 - now

  Director of Quality Assurance

  • lead the development, implementation, and maintenance of effective quality systems. • define and implement key performance indicators, establish a management system for addressing non-conformities, and communicate quality strategies to customer leadership. • The role involves managing quality systems, directing tactical execution, supporting corporate audits, and training programs, and driving quality metrics.• report quality status and progress to Business Unit and Operational leadership teams.• Spearheaded the End-to-End Quality organization, encompassing Supplier Quality Engineering (SQE), Incoming Quality Control (IQC), Factory Quality & Reliability and Customer Satisfaction teams, to drive excellence in product quality and enhance customer experience• Multi-site leadership experience Show less