Lori Berger

Experience

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  Columbus School District

  Aug 1986 - May 1987

  Teacher

  - Designed and created daily lesson plans for activities.- Instructed through lectures, discussions and demonstrations in aoll elementary subjects.- Conducted small group and individual activities based on learning needs.- Conducted one-on-one tutoring when needed.

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  Battelle

  May 1987 - Sept 1989

  Researcher

  - Developed proprietary software for the Judge Advocate General's office to support embedded file systems.- Updated and modified existing software programs.- Trained equipment operators and user personnel.

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  North Star Marketing Corporation

  Aug 1989 - May 1994

  Training & Communications Prject Manager

  Oversaw and managed trainings aimed at aligning employee performance with company strategic initiatives and goals.• Developed technical training materials and conducted complex training lectures, discussions, and demonstrations on proprietary software.• Evaluated trainee progress and performance, measuring the effectiveness of the program.

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  Molly Maid USA

  Jun 1994 - Jul 1998

  Owner/Operator

  Directly responsible for the overall operational management of a first household cleaning franchise in the area, including business development, finance, product development, and supervising staff.• Recruited, hired, and trained new employees to staff up to five cleaning teams.• Implemented training initiatives, assessed progress, and focused on the continuous improvement of employees, programs, and processes.• Maintained effective accounts receivable and cash flow within four months of opening (U.S. average is 2-4 years). Show less

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  The Ohio Company

  Jun 1994 - Aug 1995

  Technical Trainer (While Starting Franchise)

  Developed and executed specific training programs to help stockbrokers maintain and improve job skills with company proprietary software. Updated and enhanced training materials according to software updates and user feedback.• Assessed and documented performance of trainees and reported to management for them to determine future training requirements.• Researched and assisted in writing technical and user manuals to support training.

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  Lee Middleton Original Dolls

  Aug 1998 - May 2001

  Project Manager

  - Defined up to 85 project deliverables and monitored status of tasks.- Monitored team progress and enforced deadlines.- Served as the single point of contact for project scheduling and changes.- Delivered status reports to department heads for budgeting and planning purposes.

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  Oakwood Management Company

  Jun 2001 - Jun 2002

  Property Manager

  Oversaw daily property operations while promoting and enforcing safe work practices among on-site staff. Enhanced management/staff team productivity through motivational training and mentoring.• Partnered with the Human Resources department in using progressive disciplinary action to achieve property and company goals.• Generated clear and concise owner's reports based on findings from quarterly financial statements.• Organized and maintained accurate and updated website and printed materials. Show less

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  Massage Envy

  May 2013 - Apr 2019

  Lead Licensed Massage Therapist

  Facilitate instructional and hands-on treatment services training to ensure all therapists are continually improving in their ability to work safely, produce quality services, and attain personal and professional growth.• Maintain a fully staffed department by assisting in the interviewing, hiring, training, and scheduling of all staff.• Plan, organize, and implements massage therapy services to facilitate therapeutic outcomes.

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  Self-employed

  Apr 2019 - Sept 2019

  Owner/Massage Therapist

  · Achieve high customer satisfaction with treatments, environment, attitude, and overall service.· Manage everything from client appointments, bookkeeping, marketing, to general business operations.· Utilize marketing skills, such as advertisements, social media, and incentives to build customer base.· Track and organize individual client progress using client intake forms, treatment plans, SOAP notes and progress reports.