Deep Enrich
Mustafa Ferman Jabbari
758 followers
Baghdad, Baghdad Governorate, Iraq
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About me
FTTH Technical Support Engineer @ EarthLink Telecommunications | Problem Solving, Stress Management
Education
AL-Mamoun University College
-Bachelor of Engineering - BE Telecommunications Engineering
Experience
EarthLink Telecommunications
Jul 2019 - Feb 2024FTTH Technical Support
Jun 2021 - Feb 2024Technical Support Engineer
Jul 2019 - Jun 2021
Licenses & Certifications
- View certificate
GPON/10GPON (FTTH/B/C) 2nd Line Maintenance Training NCE-FAN Operation and Maintenance Training
HuaweiDec 2022
- View certificate
Efficient Time Management
LinkedInFeb 2022 - View certificate
Innovating Out of Crisis
LinkedInFeb 2022 - View certificate
Communication Foundations
LinkedInNov 2021 - View certificate
Become an Entrepreneur Inside a Company
LinkedInFeb 2022 - View certificate
Creating a Positive Customer Experience
LinkedInNov 2021 - View certificate
Business Innovation Foundations
LinkedInJan 2022 - View certificate
Enhancing Team Innovation
LinkedInJan 2022 - View certificate
Business Etiquette: Phone, Email, and Text
LinkedInNov 2021 - View certificate
Leading with a Growth Mindset
LinkedInJan 2022 - View certificate
Customer Service Foundations
LinkedInNov 2021 - View certificate
Accounting Foundations
LinkedInNov 2021 - View certificate
Leading a Customer-Centric Culture
LinkedInNov 2021 - View certificate
Business Ethics
LinkedInNov 2021 - View certificate
Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)
LinkedInNov 2021 - View certificate
Avoiding Common Pitfalls in Customer Success Management
LinkedInNov 2021 - View certificate
Service Innovation
LinkedInNov 2021 - View certificate
Customer Experience: Service Blueprinting
LinkedInNov 2021 - View certificate
Balancing Innovation and Risk
LinkedInJan 2022 - View certificate
How Getting Curious Helps You Achieve Everything
LinkedInNov 2021 - View certificate
Aligning Customer Experience with Company Culture
LinkedInNov 2021 - View certificate
Ecommerce Fundamentals (2020)
LinkedInNov 2021 - View certificate
Agile Foundations
LinkedInNov 2021 - View certificate
Leading a Customer Service Team
LinkedInNov 2021 - View certificate
Customer Service and Support During Economic Downturns
LinkedInNov 2021 - View certificate
Providing Legendary Customer Service
LinkedInNov 2021 - View certificate
Customer Advocacy
LinkedInNov 2021 - View certificate
Creating Positive Conversations with Challenging Customers
LinkedInNov 2021 - View certificate
Developing Self-Awareness
LinkedInNov 2021 - View certificate
Time Management Fundamentals
LinkedInNov 2021 - View certificate
Discovering Your Strengths
LinkedInNov 2021 - View certificate
How to Present and Stay on Point
LinkedInNov 2021 - View certificate
Tips for Better Business Writing
LinkedInNov 2021 - View certificate
Implementing Creative Feedback the Win-Win Way
LinkedInNov 2021 - View certificate
Problem Solving Techniques
LinkedInNov 2021 - View certificate
Managing Innovation
LinkedInJan 2022 - View certificate
Managing a Customer Contact Center
LinkedInNov 2021 - View certificate
Time Management Tips
LinkedInNov 2021 - View certificate
Serving Customers Using Social Media
LinkedInNov 2021 - View certificate
Building Customer Loyalty
LinkedInAug 2021 - View certificate
Quality Standards in Customer Service
LinkedInNov 2021 - View certificate
Unlocking Your Potential
LinkedInNov 2021 - View certificate
Time Management Tips: Teamwork
LinkedInNov 2021 - View certificate
Service Metrics for Customer Service
LinkedInNov 2021 - View certificate
Managing Your Personal Finances
LinkedInAug 2021 - View certificate
Listening to Customers
LinkedInAug 2021 - View certificate
Overcoming Your Fear of Public Speaking
LinkedInApr 2021 - View certificate
Using Customer Surveys to Improve Service
LinkedInAug 2021 - View certificate
Building Rapport with Customers
LinkedInAug 2021 - View certificate
Success Habits
LinkedInJun 2021 - View certificate
Managing Stress
LinkedInApr 2021 - View certificate
Lean Six Sigma White Belt Certification
Aveta Business InstituteMar 2021 - View certificate
Building Self-Confidence
LinkedInJul 2021
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