George Spyropoulos

Experience

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  EveryPay

  Dec 2020 - Mar 2024

  Business Operations Analyst

  • Collaborate with cross-functional teamsOperations, AML, finance, and IT, to implement process improvements, streamline workflows, and enhance overall operational performance• Customer Communication and Solution-Oriented CollaborationDelivering clear, customer-centered communication (oral and written) while working closely with the development team to create tailored solutions for high-revenue clients, ensuring their satisfaction and fostering strong, long-term relationships• Dispute Management and ReconciliationExperienced in handling dispute resolution and reconciliation processes while maintaining effective communication with Greek systemic banks. Skilled in ensuring accurate account settlements, resolving discrepancies, and fostering strong professional relationships to support seamless financial operations.• Implementing and maintaining CRM systems (Salesforce) and toolsEnsuring data accuracy and integrity. Monitor key performance indicators (KPIs) and operational metrics, identifying trends and patterns to support informed decision-making and drive continuous improvement.• Client Onboarding and Administration Responsible for managing client onboarding processes, including administrative setup and verification of legal documents to ensure compliance and seamless collaboration initiation. Skilled in streamlining workflows and delivering a smooth onboarding experience for new clients. Show less

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  Hellenic Navy

  Nov 2022 - Jul 2023

  Seaman

  • Personal driver to the Commander of Frigates, Hellenic NavyServed as the personal driver to the Commander of Frigates, the largest unit of the Hellenic Navy (2500 people), ensuring safe and timely transportation for official duties. Maintained professionalism, discretion, and adherence to strict security and operational protocols in a high-responsibility role.

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  Motodynamics Group

  Apr 2024 - Dec 2024

  Sales analyst and Product Specialist

  • Product Image Creation for Greek market and Website ManagementDeveloped and tailored the product's brand image for the Greek audience while managing the website content to enhance product visibility and engagement• Data-Driven Actions Prepared monthly and quarterly sales reports and presented findings to management. Conducted sales data analysis to identify trends and support strategic decision-making.• Communication with Porsche Headquarters (Germany)Maintained continuous communication with Porsche's headquarters to stay updated on global automotive trends and sales insights, ensuring alignment with international market developments. Show less