Petyo Andonov

Petyo Andonov

Sales Operations Incident Management Intern

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  • Timeline

  • About me

    Renewal Manager at Fastmarkets

  • Education

    • NHL Stenden Hogeschool

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      Innovation & Leadership Specialization/Minor

      Innovating and enhancing business models with the use of Design Thinking, Business Model Generation and CXM tools. Providing strategic advice to companies based on the outcome of the conducted workshops.

    • NHL Stenden Hogeschool

      -
      Bachelor of Business Administration - BBA International Business

      Covered subjects: International Marketing, Business Law, Economics, Accounting and Bookkeeping, Statistics and Research, Cultural Awareness, International People Management, Strategic Management, Export Management and Logistics, Innovation, Operations, and Quality Management

  • Experience

    • HP

      Jan 2020 - Jan 2021
      Sales Operations Incident Management Intern

      SAPOS (Sales At Point Of Support) EMEASupporting and innovating operational processes. Driving change by identifying points of improvement. Implementing and managing CRM tools to maximize opportunities and customer relationships.Recognizing reoccurring incidents, underlying root causes, and driving corrective actions to prevent them in the future. Support, advise and guide, partners and stakeholders through a successful incident resolution. Hosting and leading KPI review meetings, discussing Sales strategy, deadlines and Lead Generation with internal and external Sales Reps. Evaluate and assess leads based on predetermined criteria to determine their quality and potential for conversion. Conduct thorough lead qualification, including gathering key information and assessing buying intent as to navigate the Sales Representative towards successful deal closure.Identifying customers and sales opportunities by analyzing sales data and consumer trends. Generating sales reports while providing insights to optimize sales performance.(PowerBI/Excel/MS Dynamics/Qlikview) Show less

    • Structura-Groep (www.structura-groep.nl)

      Mar 2021 - Feb 2022
      Market Research Intern (Graduation Project)

      ’To what extent would Sofia be a healthy innovative ecosystem for sustainable entrepreneurs?’Creating a generic "City Portrait" of Sofia by transforming TCI's (Thriving Cities Initiative) four lenses framework into research questions for the project. Exploring future prospects of integrating circular models as an indicator of prosperity and the potential of effectively applying sustainable development principles to trigger innovation. Doughnut Economics, Sustainable Urban Development, Circular Economy (CE) Show less

    • Bsport

      May 2022 - Aug 2022
      Account Manager (SaaS)

      Building and strengthening client relationships to achieve long-term partnerships. Identifying customer needs and participating in the creation of new features and business opportunities by making use of the existing and potential sales networks.Upselling and cross-selling, negotiating contract renewals. Generating new sales opportunities and keeping track of the sales cycle. Collaborating with Operations and Product teams as to innovate internal processes and enhance customer satisfaction. Work with Sales to develop strategic marketing plans and ensure KPIs are being met. Show less

    • HP

      Mar 2023 - Nov 2023
      Sales Compensation Analyst

      Administer sales compensation plan and enforce compliance. Analyze and Maintain Sales performance data while working with management on all sales incentive practices, policies, and plans. Track inbound inquiries, disputes and escalations and ensure timely resolution.Provide Support and Lead Optimization on Compensation Processes by communicating effectively across functional groups.Develop and present business insights to Sales Operations & Compensation management. Drive process improvements and efficiencies while being able to meet monthly close schedules. Identify Gaps and opportunities for Standardization and Improvement while ensuring Time Management and Execution Excellence. Show less

    • Fastmarkets

      Nov 2023 - now
      Renewal Manager
  • Licenses & Certifications