Jane McCarthy

Experience

• 

  Fuddruckers

  Jun 1998 - Oct 2003

  Training General Manager

  • Promoted to a GM after 1 year• Led daily operations for two stores• Train – GM’s and AM’s, - ensure proper roll out of training to staff members. Follow up with employees for acknowledgement and comprehension.

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  Einstein Noah Restaurant Group, Inc.

  Oct 2003 - Apr 2010

  Training General Manager

  • Took charge of two underperforming stores with $14K sales per week and grew to over $18K sales per week. • Highly skilled in directing day-to-day restaurant operations with a focus on cleanliness and guest service, while watching food/labor costs, and building a successful team to reach all goals.• Worked closely with staff and trainees to analyze P&L, reports and to ensure objectives were being met. • Managed inventory of goods and food/labor costs using sales projections.• Passed all Ecolab external audits with average of 95%. Show less

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  Smashburger

  Apr 2010 - Nov 2015

  Training General Manager

  • Took charge of one underperforming store with $11K sales per week and grew to $16K sales per week. • Reduced labor cost by 3 to 4% points through effective scheduling and efficiencies.• Assisted in revamping Manager in Training (MIT) program; trained 80+ Managers for multiple store openings and provided ongoing coaching/mentoring. Received award for “Most MIT’s” four years straight.• Led daily operations for four stores, continually meeting expectations with P&L’s, RVR’s (restaurant Visit Reports) and labor goals.• Passed quarterly inspections with 95% OCV’s (Operation Coaching Visits) to maintain training store status. Show less

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  Famous Brands International

  Nov 2015 - May 2017

  FET Training Specialist

  • Developed and trained Corporate Managers and Franchisees for both TCBY & Mrs. Fields. • Oversaw GM’s in the corporate training role. Demonstrated success streamlining operations for optimal efficiency, continually raising standards of quality and customer service.• Collaborated with managers and company leaders to evaluate and align training and operations through knowledge, performance, and education of employees. • Produced marketing materials, local marketing activities and events involving the community. • Involved in store openings, tested equipment and provided recommendations to streamline the process. Show less

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  Smiling Moose Rocky Mountain Deli

  Jul 2017 - Nov 2017

  Operations & Training Manager
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  Smashburger

  Dec 2017 - Mar 2025

  • Learning and Development Manager (Training)

    Feb 2020 - Mar 2025

  • Regional Operations and Training Manager

    Dec 2017 - Feb 2020