Michael Simione

Experience

• 

  Garret Park Cafe

  Jun 2001 - May 2002

  Waiter

  Food preparation, download and stock weekly shipments, sales of prepared food, cleaning of kitchen area, serving customers by taking food orders and returning with completed order.

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  Surf and Sand Motel

  May 2003 - Oct 2003

  Assistant Manager

  Ensure motel operations run smoothly, managed three maids and one front desk clerk. Responsible for closing daily operations and money deposit, operation of reservation phone system, and night security overlap to morning operations.

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  US Army

  Nov 2003 - Aug 2011

  FSNCO, CoIST NCOIC, Paying Agent, Interpreter Manager

  Served as a Fire Support Non-commissioned officer for a Cavalry Troop in an Armored Reconnaissance Squadron; assists the Fire Support Officer in the planning and execution of the Troop Fire Support Plan. Responsible for the training and combat readiness of a four-man Bradley Fire Support Team. Performs duties as and observer to maximize the use of indirect fires, to include artillery, mortars, close air support and attack aviation. Responsible for the maintenance and accountability of one M7 Bradley, all ancillary equipment, and all team equipment, worth in excess of two million dollars.Conducted Intelligence Iiaison operations with local and national police, created Intelligence summaries, warrant packets, and on-site evidence collection summaries for commander. Contacted, controlled, and evaluated bidding with local contractors for small-scale construction applications in support of local businesses, responsible for $200,000 in funding through the United States State Department. Responsible for managing assignments and pay for up to 18 Interpreters in Baghdad, Iraq supporting three platoons. Show less

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  University of Tennessee

  Aug 2011 - Aug 2013

  Student

  Undergraduate Business, Public Administration, 130 credits earned toward degree.

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  Sears Holdings Corporation

  Jan 2014 - Aug 2015

  Warehouse Lead

  Warehouse lead• Processed thousands of customer online orders to time standards including customer merchandise pickups, returns, and delivery.• Trained and supervised a 12-man team in inventory control measures, restocking, shipping and receiving, and floor stock management, including the maintenance of a ten-thousand item warehouse.• Assisted the Operations Manager in critical thinking and daily problem solving in areas such as inventory management, retail layout, and personnel selection and training.Office Associate• Provided technical assistance to managers and employees including demonstrated proficient use of office equipment, entering and auditing time and attendance, pay roll administration, and staffing and talent acquisition.• Performed a variety computerized queries and reports using automated HR systems including PeopleSoft, Workforce Management (WFM), and Brassring. Show less

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  Ecobeco

  Nov 2015 - Mar 2017

  Energy Efficiency Analyst

  • Maintained knowledge of federal and state energy programs and policy. Interacted with utility representatives to ensure compliance and proper submission of necessary documentation.• Utilized technician data to create energy models of customer homes via multiple modeling systems. Created hundreds of reports and customer facing documents for dissemination.• Demonstrated excellence in customer service and support across multiple mediums of communication. Resolved product or service issues by clarifying complaint, determining the cause, selecting and executing the best solution, and following up to ensure resolution. Show less

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  DH Gould Company

  Jun 2017 - Feb 2020

  Licensed Service Assistant
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  Halvik

  Feb 2020 - Sept 2021

  Systems Administrator, escalation specialist Supports the Helpdesk as a contractor at Department of Commerce, NOAA, NMFS HQ

  • Help Desk Technician III

    Aug 2020 - Sept 2021

  • Help Desk Technician II

    Feb 2020 - Aug 2020
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  USDA

  Sept 2021 - now

  Lead Information Technology Specialist

  GS-12 2210 series at Agricultural Research Center, Depot Operations, Technical Management Division.