Mia Dabbagh

Experience

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  IKEA

  Jan 2006 - Apr 2013

   Ensure the store always in shape as new. Responsible for the input in the commercial calendar, as well in the yearly business plan. Make sure of following IKEA benchmarks throughout the whole store from entrance to exit. Ensure commerciality, variety, and vitality with different living situations in all our room settings. Responsible for any re-build or build-up of any of our stores in UAE. or any coming new store (Time plan, Planning, Ordering, Implementation, Follow up).  Attend regular meetings, training, yearly business meeting in Almhult / Sweden. Supervise interior designers, and work on their succession plan, and set any required training to enhance their knowledge and expertise. Show less  Meet with clients to determine end user requirements, develop drawings and presentation and quotes. Design projects with full proposal including space planning, presentations, furniture selection, and finishing materials selection and specification. Preparing financial summaries. Supervising installation.  Project management - establishing project schedules and coordinate with other internal and external team members (engineers, contractors, consulting companies, clients, and logistics).  Attending installations, supervision on the site, and follow up with clients. Show less

  • Interior Designer Leader – Service Office

    Feb 2012 - Apr 2013

  • Senior Interior Designer - Contract Department

    Jan 2006 - Feb 2012
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  Self-Employed

  Jan 2010 - Jan 2013

  Freelance interior designer and contractor

   I did renovation for several villas in Dubai that was uninspiring and dull, into a warm and inviting space. Created an appealing residential design from scratch, creating well functional inspirational spaces. Have created different commercial designs, Projects included:, Dental clinic, Cloth shop, Optical shop, Coffee shop.

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  Prctical Design

  Aug 2013 - Jun 2018

  Interior Architect – The Practical Design

  • Oversee the architectural design and construction efforts.• Approve design specifications and develop purchase justifications for materials.• Review proposals and solicitations and coordinate with field personnel.• Conduct site inspections to ensure conformance with design specifications and building codes.• Review contractor performance for conformance to the contract.• Manage workflow, oversee the completion of activities, and communicate progress.

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  CSA San Diego County- a HUD approved Housing Counseling Agency

  Jan 2019 - Sept 2021

  Fair Housing Counselor

  • Complete case management and follow-up for each client, which may require field visits for witness interviews, research, and providing documentation.• Maintain telephone hotline and provide education to callers and walk-in clients on all fair housing and housing discrimination-related matters, including fair housing laws, rights, and complaint investigation services. • Provide full counseling for first-time homebuyers on housing affordability based on loan types, financial documents, and credit history. In addition, aid with homeowners on available loss mitigation programs to avoid losing their house due to financial hardship.• Sponsor seminars, workshops, and education events to landlords, property managers, tenant advocates, real estate agents, banks, homebuyer educators, and the public on tenants and fair housing rights.• Provide tracking of repeat fair housing violators and keep statistics to permit analyses of housing discrimination complaints and trends. • Provide activities that will include periodic public service announcements and news releases and press conferences about case settlements. • Create collaborative training and presentations with the City of San Diego and CDBG programs.• Attend monthly city and advocacy housing meetings to advocate for fair housing.• Prepare necessary reports and refer cases to HUD, DFEH, Legal Aid, or private attorney to initiate litigation. Show less

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  Williams-Sonoma, Inc. / Pottery Barn

  Jul 2020 - Sept 2021

  Design Studio Specialist

  • Provide exceptional experience for customers, through full design service including space planning, mood boards, consultation, and estimate creation all the way to completion. In addition, in-store customer service across all product categories.• Building guest database and cultivating guest relationships.• Stick to the commercial agenda and keep aware of upcoming in-store promotional events and special campaigns to deliver excellent service through that period.• Attend training on product knowledge/selling skills development activities, to maintain a high level of selling skills and customer service.• Do rotational shop space planning to ensure the showroom is in sync with the yearly commercial agenda, as well as seasonal and promotional activities.• Establishing and developing selling opportunities. Show less

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  Zaha Cultural Center مركز زها الثقافي

  Oct 2021 - May 2022

  Project Coordinator

  • Preparing work plans for 2022 project activities. Resources, budgeting, and timeframe.• Maintain financial records to ensure all expenses are recorded as per project financial proposal and audit supporting documents.• Facilitating workshops, conferences, and meetings logistic preparation.• Collect and maintain needed information related to project communications, suppliers, and logistic providers. To ensure project smooth execution.• Coaching execution team, and conducting site visits to ensure deliverables are all met as approved.• Coordinate with all project stakeholders regularly through project status reports and conference meetings to ensure work execution as per donor policies and funds terms. Show less

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  Flamant Furniture Retail Store

  Jun 2022 - Jun 2023

  • Analyzing the market and ordering products that suit the current need always provide variety.• Developing new marketing ideas• Communicate and follow up regularly with the company headquarters based in Belgium.• Building and maintaining profitable relationships with key customers. • Overseeing the relationship with customers handled by my team.• Tracks and evaluates brand sales performance, research market trends, and competitor trading activities to identify critical business factors, and proposes action plans to increase sales and profitability.• Follow up with the store manager regularly on (stock availability, new orders, shipments, customers deliveries)• Coach, manage, and develop the team to meet operational needs to ensure exceptional customer service; prepare schedules and ensure adequate shift coverage.• Ensures seasonal peaks and important promotional events are considered when preparing forecasts and staff rosters.• Support the daily operations and oversees all point Show less • Building and maintaining profitable relationships with key customers. • Resolving customer complaints quickly and efficiently.• Overseeing the relationship with customers handled by the team.• Ensure all shop customers are added to our CRM system and all client relationship management is handled through our CRM system..• Working with the business development to develop new strategies for a better sales approach• Monitor sales and shop activities on the CRM system to detect trends that may affect sales performance.• Increase customer engagement on social media in close collaboration with the marketing team, and make sure that events and seasonal promotions are effectively communicated on our marketing channels. Show less

  • Brand Manager

    Sept 2022 - Jun 2023

  • Customer Relationship Manager

    Jun 2022 - Oct 2022
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  Coco Republic

  Sept 2023 - now

  Interior Designer

  Responsible for bringing a project from the initial brief to the final presentation.Assessing client briefs, including time and budgetary requirements, and then providing a comprehensive project outline to be presented Lead designs on any project, driving and developing innovative and creative concepts for the project client as specified in the design brief, including time and budgetary requirements.Produce original and innovative ideas for new projects while working independently within the specified project scale, requiring minimal direction.Finalize design work with excellence, innovation, and originality and maintain Coco Republic’s market position as a design leader and innovator. Critical correspondences with the project clients during and the post-design phase, as well as between the Residential Sales Managers Actively undertake and participate in training and development opportunities presented by the company. Nominating required consultants and suppliers, then managing and integrating them throughout the design process until project delivery Structure time is used to satisfactorily meet deliverables. Show less