
Disha Rajput
Technical Support Engineer

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About me
Technical Sales and Support Engineer - Presales @ Mantra Softech
Education

D.D.U Nadiad
2011 - 2014Engineer’s Degree Instrumentation & ControlActivities and Societies: Production , Calibration ,Testing also R & D . Calibration & Testing of Temperature control (pid,j,k,rtd),counter & Timer ,Ampere & Volt meter, Ampere volt Frequency Meter,Proxy Counter ETC. Product of Electronic Product. Also use to do R &D of this product.

Govermentpolytechnic gandhinager
1998 - 2011Diploma Instrumentation & controlDiploma I & C
Experience

Themis Automation
Jan 2017 - May 2020Technical Support Engineer
Harikrushna Machines Pvt. Ltd.
Sept 2020 - Sept 2021Sales Coordinator
XEXAGON
Sept 2021 - Sept 2022Business Analyst• Business understanding of company’s products in terms of regional sales booking by sales representatives• Complete tracks of CRM & sales funnel activity & update to Higher Management• Support to Sales executives with PoC of different automation products• Prepare BoQ and commercial offer• Follow up with sales team and clients for PO• Enquiry generation through India Mart and mass email• Technical Support for automation products to clients• Inventory management of automation product stock and further PO preparation to principal company• Day to day reporting to client and management for project progress and updates• Responsible for smooth & timely delivery• Improvement in product as per client’s requirements Show less
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Mantra Softech (I) Pvt Ltd
Sept 2022 - nowTechnical Sales and Support Engineer - Presales• Working as a Technical Sales and Support Engineer• Collaboration with potential clients to understand business needs, pain points, objectives, analyzing requirements for custom solution• Worked closely with technical teams to design and propose solution, prepare solution architecture, and define feature sets aligned with client objectives• Prepare Technical Proposal which addresses clients’ challenges, proposed solution, Key features, Benefits after implementation, Implementation methodology• Prepare solution architecture which contains detailed level solution for the client’s existing problems• Prepare presentation and represent to client during proposal submission stage• Part of client meetings during sales pitching stage and project kickoff stage• Working on solutions such as CLMS (Contract Labour Management System), Attendance Management System, Access Control System, Canteen Management System, Port Operation & Logistics Application• Requirement gathering, Understanding of existing system, process, issues and challenges• Prepare brochures, one-pagers, and case studies etc. showcasing the success of proposed solutions in similar contexts• Prepare commercial proposal using effort estimation, solution requirements, timeline for execution and client budget• Customization in product as per client requirements• Understanding client’s additional requirements, feasibility study and proposal for change request• Bridging gap between client’s requirements, project team and internal departments to ensure satisfactory fulfillment of client’s requirements• Support to sales team & lead generation• Stayed updated on current industry trends, competitor offerings, and emerging technologies to strategically pitch organization’s products in the market Show less
Licenses & Certifications

B.Tech Instrumentation & Controler
Jan 2012
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