Mike Lang

Experience

• 

  Target Stores

  Nov 1997 - Mar 2000

  Cashier Supervisor

  I supervised cashiers, service desk clerks, cart attendants and food court workers. It was my responsibility to assign duties and ensure staff were on task. I closed and opened the front end of the store, which included running Point of Sale software, opening and closing registers, cashier assignments and other necessary tasks. I handled all customer and employee issues and addressed them as appropriate.

• 

  Minnesota Department of Employment and Economic Development

  Sept 1999 - now

  As a DEED Representative and DEED Technician III, I continued to increase my responsibilities with new skills and experiences. During this time, I honed my skills as a facilitator of job search workshops, networking job clubs and other classes. I also spent more time working one-on-one with job seekers and program participants. Including some case management for the Personal Re-Employment Account pilot project. Additionally, I assumed a variety of new duties, including: training co-workers on new systems; assisting staff in Dislocated Worker, MFIP and FSET programs; paying bills; ordering supplies; working on the Get Jobs Job Fair; and many, many others. Show less

  • Director of Workforce Development Strategy and Innovation

    Jan 2024 - now

  • Interim Director of CareerForce Division

    Apr 2023 - Jan 2024

  • Employment Service Director

    Aug 2019 - Apr 2023

  • Workforce Development Field Operations Area Manager 4

    Oct 2018 - Aug 2019

  • Workforce Development Field Operations Area Manager 2

    Jan 2015 - Oct 2018

  • Workforce Development Division Specialist

    Oct 2009 - Jan 2015

  • Workforce Development Representative and Technician

    Sept 2007 - Oct 2009

  • Office Specialist and Customer Service Specialist

    Sept 1999 - Sept 2007
• 

  Blockbuster

  Sept 2000 - Mar 2001

  Assistant Manager

  As an assistant manager, I supervised up to five employees at a time. I was responsible for assigning duties and keeping staff on task. I also trained new employees and assistant managers. It was my responsibility to deal with all customer concerns and issues during my shifts. I also opened and closed the store.