Yohana Pina

Yohana Pina

Followers of Yohana Pina226 followers
location of Yohana PinaLongwood, Florida, United States

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  • Timeline

  • About me

    Customer Quality Manager

  • Education

    • University of Central Florida

      2013 - 2014
      Graduate Certificate Quality Assurance
    • Universidad Rafael Belloso Chacín

      2002 - 2006
      Bachelor Industrial Engineering
    • Florida Institute of Technology

      2019 - 2019
      Certified Lean Practicioner - Certificate #FT201955
  • Experience

    • FARO Technologies

      Sept 2008 - Oct 2019

      • Supervise global audit requirements and activities; ISO, Laboratory Accreditations and internal policies.• Assist in implementing and monitoring the global Quality Management System• Root Cause Analysis, tracking, and Corrective and Preventative Actions (CAPA)• ISO 9001:2008 and ISO 17025:2005 Lead Auditor for the Americas Region.• Assist with implementation and configuration of ERP system (SAP) global parameters for Engineering, Procurement, Quality and Customer Service routines.• Supervise the processes related to Electronic, Mechanical and Quality processes, ensuring efficient and effective work flow and accurate procedures for incoming and in process inspection. Investigate and resolve work process problems.• Work with Engineering, Product Management and Customer Service to resolve customer failures. Prepare internal 8D reports and presentations to communicate to customers. • Evaluate qualifications of vendors to ensure their operations will produce components which comply with the APQP standards• Manage the Calibration Database to ensure that the tools used in the laboratory are within calibration. Show less • Statistically analyze any range of engineering, production calibration operations data to identify trends or out of scope conditions (SPC). • Generate reports for use by all areas of the company to monitor operations• Participate in the development, implementation and maintenance of Statistical Process Control tools for measurement and reporting. • Serve as the Total Quality resource for the Americas, supporting the Director of Total Quality in all functions and duties including but not limited to vendor management, process development, certifications, Six-Sigma, internal manufacturing and division performance.• Perform Capability Studies and measurements for calibration, Compensation, and Certification activities, related to ISO17025 laboratory requirements, and measurement of artifacts. . Show less • Provide product specific quality metric reporting and analysis• Manage the Document Control Process• Evaluate and continuously improve data collection and processing systems• Assist with collating production data for SPC analysis• Assist with Root Cause Counter Measure efforts• Conduct quality program compliance audits with the ability to make recommendations for improvements and/or streamlining• Provide training and coaching to FARO team members as systems change or as need is identified.• Provide process mapping via Lean Manufacturing methodologies Show less

      • Continuous Improvement Manager

        Jan 2018 - Oct 2019
      • Total Quality Manager

        Jul 2014 - Oct 2019
      • Total Quality Engineer

        Apr 2010 - Jul 2014
      • Quality Engineer Analyst

        Sept 2008 - Apr 2010
    • Industrial Smoke & Mirrors

      Oct 2019 - Apr 2021
      Quality Assurance Manager
    • MW Components

      Apr 2021 - Dec 2021
      Quality Manager
    • C&D_ Trojan

      Dec 2021 - now
      Customer Quality Manager
  • Licenses & Certifications

    • ISO 9001:2015 Lead Auditor

      BSI
    • ISO 17025:2005 Lead Auditor

      SAI Global
      Aug 2011