Ewa Michaliszyn

Ewa Michaliszyn

Coffee Shop Manager

Followers of Ewa Michaliszyn108 followers
location of Ewa MichaliszynLondon, England, United Kingdom

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  • Timeline

  • About me

    Brand Manager, White-Collar Professional eager to explore new opportunities

  • Education

    • State College of Walbrzych, Institute of Public Administration, Poland

      2002 - 2005
      Bachelor’s Degree Public Administration Very Good
  • Experience

    • Compass Group, Eurest Airport Services

      Aug 2005 - Jan 2007
      Coffee Shop Manager

      • Maximising sales and profitability.• Compliance with company policies and standards.• Execution of successful sales strategies.• Establishing weekly and monthly revenue goals. • Supervising staff and managing all operational aspects.• Responsible for staff recruitment and training.• Oversight of waste management and inventory control.

    • Rolling Luggage (Tie Rack Retail Group Ltd.)

      Feb 2007 - Aug 2010

      • Stock allocation responsibilities.• Monitoring of sales volume, inventory and distribution levels.• Managing markdowns, promotions, and inter-branch transfers.• Collaborating with buyers, suppliers, and logistics.• Responsible for store-related stock/price/procedure queries.• Managing stock replenishment for franchisee partners in France and Hong Kong. • Ensuring the efficient operations of daily store activities.• Receipt and managing of stock and deliveries.• Coaching and developing the team.• Cash handling and loss prevention.• Managing store displays and conducting stock counts. • Act as an ambassador for in-store brands.• Responsible for customer service and client satisfaction.• Maximising stock replenishment and merchandise to meet company standards.• Effectively champion in-house promotions and incentives.• Maintain the store’s mandatory health and safety regulations.

      • Assistant Merchandiser

        Aug 2008 - Aug 2010
      • Assistant Manager

        Mar 2008 - Jul 2008
      • Senior Sales Consultant

        Feb 2007 - Feb 2008
    • Samsonite

      Sept 2010 - Nov 2015
      Tumi Brand Manager for Rolling Luggage ( a division of Samsonite Ltd.)

      • Responsible for driving brand growth through strategic management. • Measuring and analysing brand performance.• Forecasting, annual budgeting.• Managing brand-related projects.• Assisting in selecting and purchasing new products.• Overseeing marketing and communication.• Training and developing international sales teams.• Monitoring and managing invoicing and logistics.

    • Family-Owned Agribusiness

      Jan 2016 - Dec 2019
      Office Manager and Data Entry

      • Acquiring experience in managing the company in preparation to become the sole successor.• Responsible for maintaining the client database, data entry, and general administrative duties.• Keeping accurate records in compliance with local legislation.• Raising purchase orders and processing invoices.• Delivering accurate and timely reports on orders, sales, and stock.• Build and maintain good relations with customers, suppliers, and company acquaintances.• Supporting the ongoing development of the business. Show less

    • The Adecco Group

      Dec 2019 - now
      Office Administrator

      Queen's Club Gardens Ltd. (Long-term work assignment on behalf of Adecco Group Ltd.)June 2021-present• Responsible for providing comprehensive and reliable administrative support.• Managing the front desk and handling general enquiries.• In charge of both internal and external correspondence.• Liaising with leaseholders, tenants, contractors, real estate agents and other key professionals.• Keeping accurate records, managing documentation and processing requests.• Operating the key management system.Barnard Marcus Auctions July 2021-March 2022• Conducting day-to-day office and administrative support activities. • Assisting with the management of the online auction.• Handling the administrative side of dealing with client enquiries for all auctions pre and post-sale.• Managing a high volume of enquiries coming into the auction house via in-person and telephone. Show less

  • Licenses & Certifications

    • EDEXCEL Business and Technology Education Council (BTEC) Level 2 Certificate for IT Users

      Pearson Foundation
      Oct 2013
    • National Vocational Qualification Level 2 NVQ in Customer Service

      The City and Guilds of London Institute
      Apr 2008
    • Apprenticeship in Customer Service

      The Institute of Customer Service
      Jul 2008