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Pallavi Bhatia

Pallavi Bhatia

Technical Support Executive

location of Pallavi BhatiaBrampton, Ontario, Canada

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  • Timeline

  • About me

    Senior Project Manager at HCL Technologies

  • Education

    • Delhi University

      2002 - 2005
      Bachelor of Science - BS bachelor's in science

  • Experience

    • Wipro

      Jun 2006 - Jun 2008
      Technical Support Executive

    • HCLTech

      Jun 2008 - Oct 2018

      • Senior Project Manager

        Jun 2014 - Oct 2018

      • Senior Operations Manager

        Nov 2010 - Jun 2014

      • Operations Lead - IAM

        Nov 2008 - Nov 2010

      • EUC Specialist

        Jun 2008 - Nov 2008

    • HCLTech

      Oct 2022 - now
      Group Project Manager

  • Licenses & Certifications

    • HCL participation Certificate in Six Sigma Yellow and Green Belt

    • HCL Project Management Training

    • ITIL Continual Service Improvement

    • ITIL Service Operation

    • ITIL V3 Certified

    • Project Management Professional (PMP)

      Project Management Institute
      Apr 2022

    • Project Management Professional (PMP)

      Project Management Institute
      Apr 2022

  • Honors & Awards

    • Awarded to Pallavi Bhatia
      Customer handling, SLA management Award HCL Received rewards for Customer handling, SLA management and Team management from Client
    • Awarded to Pallavi Bhatia
      Excellence in Operations Management HCL Received Excellence in Operations Management award from leadership for high class delivery and professional acumen.
    • Awarded to Pallavi Bhatia
      Member of Lean Program HCL Worked as an active member of Lean Program to introduce Toyota Cell Implementation in the Service Desk and was rewarded with a certificate and Medal for that.