Arison Dela Cruz

Experience

• 

  Accenture

  Sept 2020 - Jan 2021

  SW/App/Cloud Tech Support Associate

  As an Application Tech Support Associate, I provided exceptional customer service and a modern support. Knowledgeable about Microsoft 365 Products and services. We used PowerShell to address back-end concerns of our business owners and executive level clients. - Provided first level of support for customer and system incidents and requests using basic technical and service knowledge. - Interpreting problems or errors at a basic level and assessing the risk of events and escalating appropriately to protect client services. - Ensuring proper documentation for all problems, incidents and requests. - Demonstrating a good understanding of the customer’s business needs and applying them to the management of system events & incidents. Show less

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  DXC Technology

  Feb 2021 - Feb 2024

  As a UI/UX Designer, I worked on a variety of projects with DXC, including website redesigns, mobile application development, and company business web designs.-Spearheaded the UI/UX Design role handling workloads and outputs and implementing their development plans. -Presenting design deliverables to co-designer, product owners, project leads and executive-level stakeholders. -Conceptualized and created more than 100+ high-fidelity mockups for both mobile and web applications.-Establishing and promoting design guidelines, best practices, and standards.-Drove project success by working with a cross-functional team Show less

  • UI/UX Designer

    May 2021 - Feb 2024

  • Analyst I Software Engineering

    Feb 2021 - Feb 2024
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  Rivyl

  Dec 2023 - now

  UI/UX Designer

  Collaborate with diverse clients and teams to create seamless, user-centric digital experiences with a gutsy branding agency with digital marketing experts in Australia. By merging creativity with functionality, understanding balance the needs of the business, and the user I design impactful solutions that captivate and simplify.