
Thanos Markides
General Assistant – IT Support Technician

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About me
Information Technology Officer at Health Insurance Organisation (HIO)
Education

European University of Cyprus
2005 - 2007Diploma In Computer Technology Information TechnologyInformation Technology

The Philips European Hellenic School
2001 - 2004High School Graduate Information TechnologyHigh School Graduate

Università Telematica Internazionale UNINETTUNO
2018 - 2021Bachelor of Engineering - BE Computer Engineering
Experience

Chanat Ltd-Electrical and Mechanical Contractors
Apr 2006 - Sept 2007General Assistant – IT Support Technician• Computer and Server Installation and maintenance.• Managing Active Directory. • Network Installation.

C.A. Papaellinas Emporiki Ltd
Nov 2007 - Dec 2015IT Support Administrator• With my team we provide support to more than 250+ users via Service Desk (Manage Engine plus).• Install and configure new servers (Windows Server 2012 R2).• Manage VMware & Hyper V enterprise software for virtual computers. • Performing daily backup procedures via Symantec Backup Exec.• Manage mail server and calendaring via Microsoft Exchange Server (Active Directory).• Monitoring system and network performance (CPU usage, Disk usage, system logs). • Network installation, planning and maintenance (LAN,WAN). • Provide training to the new IT employees and to end-users.• In part of the team responsible for new openings across Cyprus. Show less

Freelancer IT support
Sept 2010 - Jul 2015IT Support Specialist for Schools, Nurseries Kindergartens IT Systems• Performing routine audits of systems and software of the schools.• Management of server software and associated backup routines. • Developed and support intranet portals.

Adalid Business Consulting
Jan 2016 - Feb 2018Computer and Information Systems Manager• IT Management.• Social Media Management.• Web-site traffic growth, web-site GUI and advertising revenue.• CPanel Administration.• Ensure security of data, network access and backup systems.• In charge of a team who supports internal and external stakeholders.• Plan,coordinate and direct computer-related activities.• Monitor company’s network for security breaches and investigate violations when they occurs.• Direct the installation and use of security tools (e.g., firewalls, data encryption), to protect sensitive information. Show less

Majestic Hotel Tower
Mar 2018 - May 2020Information Technology Executive• Looked after overall IT operations• Administration of OPERA System.• Financial System and Materials Control (FMC) administration.• MICROS Installation, Maintenance and Administration.• Administration of G-Suite.• Fax to Email server deployment.• Planned and Installed WiFi for the Guest Area Internet.• Managing and assisting IT Team their daily jobs and training them on all needed theoretical and practical procedures.• Install and maintain network hardware and software.• Network Security. Show less
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Health Insurance Organisation (HIO)
Aug 2020 - nowInformation Technology Officer
Licenses & Certifications
- View certificate

Strategic Thinking
LinkedInAug 2021 - View certificate

The Six Morning Habits of High Performers
LinkedInAug 2021 - View certificate

Motivating and Engaging Employees
LinkedInAug 2021 - View certificate

Business Development: Strategic Planning
LinkedInAug 2021 - View certificate

Strategic Planning Foundations
LinkedInAug 2021 
MCSA: Windows Server 2012
MicrosoftSept 2015
CompTIA Security+
CompTIANov 2017
MCPS: Microsoft Certified Professional
MicrosoftFeb 2015- View certificate

Employee Engagement
LinkedInAug 2021 - View certificate

Windows Server 2019: DHCP and DNS
LinkedInAug 2021
Languages
- enEnglish
- grGreek
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