Robert Brakels

Experience

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  Asus Holland BV

  May 2002 - Mar 2006

  Repair Engineer

  Team leader and Repair Engineer. Responsible for a team of repair engineers. Repair computers and parts for notebooks, mainboard, video cards, pda’s. Advising customers.

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  HP CDS

  Mar 2006 - Apr 2010

  Customer Service Engineer

  Certified Desktop Support technician at Nederlandse Gasunie N.V. Solving application, and hardware issues, on desktop, laptops, etc. Manage network printing solution by HP and Safecom

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  Arrow ECS Nederland

  May 2010 - May 2015

  Support Engineer

  Certified ComVault Simpana specialist and NetApp SnapProtect specialist for ArrowECS. New installations, upgrades and solving first and second line issue’s for resellers and customers. NetApp and FastTLA hardware installations. Internal system administrator.

• 

  Cross Point

  Jun 2015 - Feb 2020

  Sales Support Engineer

  Technical trainer and specialist to all our Cross Point EAS solutions where I support our partners to take care and solve their technical challenges and problems remote or globally on-site.RMA repair technicain and coordinator. ICT system administrator to our internal Cross Point network.

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  Politie Nederland

  May 2020 - Sept 2022

  Service Desk ICT employee

  1st line break fix and functional support for critical applications in one of the biggest organisation in the Netherlands

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  MTC EAS

  Oct 2022 - now

  Technical Support Engineer

  Technical specialist on EAS systems AM, RF and RFID. I support our partners and retailers to take care and solve their technical challenges and problems remote or globally on-site.