
Michael Chiama
Application Administrator and Developer

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About me
Software and Platform Engineering; Experienced Technical Director; Technical Lead; Financial Services and Information Technology; Logistics; Operations; Hardware and AI Enthusiast
Education

Temenos University
-AA Module Trade FinanceUse of Temenos Core module for AA retail and micro banking.
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Jomo Kenyatta University of Agriculture and Technology (JKUAT)
2004 - 2008BSC Mathematics and Computer ScienceBSc Mathematics and Computer Science

Strathmore University
2014 - 2016Master’s Degree Information TechnologySpecialization in Business Intelligence
Experience

Opportunity International
Mar 2009 - Oct 2010Application Administrator and DeveloperAdministration of database systems, Development of Custom Solutions, Database Support and development for T24 Microfinance system.

Software Group KE LTD
Oct 2010 - Dec 2016Senior Systems Support and Implementation Engineer- Implemented and configured core banking systems and reporting services for 20+ clients across cloud (Azure) and on-prem, enhancing uptime by 20%.- Collaborated with cross-functional teams to troubleshoot and optimize system performance, reducing latency by 25% through code and database optimization.-Delivered technical support across 50+ deployments, creating comprehensive documentation that reduced onboarding time by 30% for new engineers.

Software Group
Oct 2010 - Jun 2023Regional Head - Platform Services & DevOPS - SubSaharan Africa, LaTAM, APAC- Led a team of 10+ engineers in implementing and integrating core banking systems and reporting services across Africa, enhancing cloud (Azure) and on-prem solutions that supported over 50 financial institutions.- Spearheaded DevOps best practices, reducing release cycle time by 40% and improving service reliability through CI/CD, containerization, and automated testing.- Partnered with cross-functional teams to deploy scalable, secure systems, increasing operational efficiency by 30% and fortifying data protection in high-risk regions. Show less

Self
Jan 2015 - Jan 2015Penetration Security ConsultantFinding and securing breaches and vulnerabilities in system operations and networks.

Cognician
Jul 2023 - Oct 2024Senior DevOps Infrastructure Engineer• Designed and managed a scalable, multi-cloud infrastructure on AWS and Azure, automating 80% of tasks with Python, Clojure, and Bash.• Optimized cloud monitoring using Datadog, PagerDuty, Sentry.. reducing incident response time by 30% through proactive management.• Ensured secure, high-availability (99.9% uptime) environments for business-critical applications, strengthening Cognician's operational continuity.

Freelance
Nov 2024 - nowIndependent Cloud & Systems EngineerExperienced Cloud & Systems Engineer specializing in designing, deploying, and optimizing cloud-based and on-premises infrastructure. With a strong background in AWS, Azure, and DevOps methodologies, I bring over a decade of expertise in implementing scalable, secure, and highly available systems for various clients. Skilled in automation using tools like Terraform, Ansible, Docker, and Kubernetes, I streamline deployment processes to enhance efficiency and reduce downtime.I work closely with organizations to modernize legacy systems, migrate to cloud architectures, and implement Infrastructure as Code (IaC) to ensure robust, resilient environments that support critical applications. Available for short- and long-term contracts, I’m dedicated to delivering solutions that align with client goals while enhancing system performance, security, and scalability. Show less
Licenses & Certifications
- View certificate

Goal Setting: Objectives and Key Results (OKRs)
LinkedInFeb 2023 - View certificate

Cloud Architecture: Design Decisions
LinkedInApr 2023
Honors & Awards
- Awarded to Michael ChiamaCommendation Bityarn Consult LTD Received commendation from a major FinTech client for seamless cloud migration with zero downtime, helping enhance security and operational continuity.
- Awarded to Michael ChiamaTeam Leadership Recognition CTO Recognized by management for successfully leading a cross-functional team in a high-stakes infrastructure overhaul project, achieving a 40% reduction in deployment time.
Languages
- enEnglish
- swSwahili
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