Zachary Gupta

Experience

• 

  Planet Fitness

  May 2021 - Sept 2021

  Member Services Associate

  Handle all front desk related activities including: - Answer phones and assist callers with a variety of questions- Checking members into the system and new member sign-up- Take prospective members on tours.- Facilitate needed updates to member’s accountsRespond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.Assist in maintaining the neatness and cleanliness of the club.

• 

  Lincoln Park Recreation Ctr

  Jun 2021 - Aug 2023

  Summer Camp Counselor

  Facilitated daily art projects and games for groups of 20+ elementary school aged campersEnsured that camp policies were enforced, and campers were safe during field tripsCollaborated with 10 fellow counselors to coordinate major camp events

• 

  Kappa Phi Epsilon Christian Fraternity

  Apr 2022 - Nov 2022

  Intramural Director

  Assembled 10+ teams for intramural sports at UF, winning two championships in volleyball and flag footballRepresented multiple teams as captain

• 

  Rails Steakhouse

  May 2022 - now

  Food Runner

  Provide high-end customer service to 200-500 guests/nightWork in fast-paced environment handling 80-100 orders, 15-20 customer requests, and training 1-2 new employees per shift

• 

  Gator Christian Life

  Dec 2022 - May 2023

  Fellowship Group Leader

  Led a group of 6-8 college students in weekly discussions, goal setting and reading plans

• 

  Kappa Phi Epsilon Christian Fraternity

  Apr 2023 - Sept 2024

  Leading the chapter through constant management of the secretary cabinet, fraternity documents, and excel files. With weekly presentations regarding current affairs to the chapter. Design merchandise, complete orders with 100+ items, negotiate prices, and work with over a $5000 budget

  • Secretary

    Nov 2023 - Sept 2024

  • Merchandise Director

    Apr 2023 - Nov 2023
• 

  UF RecSports

  Nov 2023 - Dec 2024

  Operations Associate

  Supervise activity in 8 programmed areas, enforce policies and procedures, and assist 200-300 patrons per shiftMaintain a healthy recreation environment through cleaning 30-40 pieces of equipment and providing proactive customer service to 5-10 students per shift

• 

  Northwestern Mutual

  May 2024 - Nov 2024

  College Financial Representative

  Prospecting and networking to build a business and client baseWorking with clients to prepare plans tailored to their goals and needsConducting financial analysis to create comprehensive financial plansAssisting in developing investment strategies and insurance solutions for clientsParticipating in weekly training sessions to improve sales techniques and financial knowledge