Awanis Ade Tasya

Experience

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  PT Kereta Api Pariwisata (KAWISATA)

  Oct 2018 - now

  Ticketing Officer

  ▪ Handling 150+ customers in a day and providing customers with accurate information regarding products, services, policies, and procedures.▪ Responding to customer inquiries promptly and professionally.▪ Maintaining detailed records of customer interactions, transactions, inquiries, complaints, and actions taken.▪ Coordinate with the regional office and other stations for administrative matters.▪ Make a work schedule for the Ticketing Officer.▪ Controlling facilities for customers and service facilities to function properly. Show less