Katie Broeren

Experience

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  AURORA MENTAL HEALTH CENTER – COMMUNITY TRANSITION PROGRAM

  Jan 2010 - Jan 2014

  Peer Mentor
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  DENVER HEALTH AND HOSPITAL, OBHS, RECONNECT TO RECOVERY

  Jan 2014 - Jan 2015

  Peer Mentor

  • Met with clients to discuss plans personal safety planning and provided an opportunity for clients to discuss fears and concerns related to trauma and crisis after entering regular life after treatment.• Facilitated ongoing individual and group sessions to build on identified strengths and teach clients problem-solving techniques and overcoming fears and negativity.• Educated clients to the program and available services ensuring an understanding of the program rules.• Participated in the development and facilitation of new support groups.• Worked with case managers and licensed clinicians to develop and maintain a database of community resources available to program participants.• Collaborated in development and sharing of resources for clients, including food, clothing, transportation, insurances, housing, and employment.• Assisted in maintaining accurate case records and documentation.• Fearlessly willing to assist others in their recovery through sharing personal knowledge of the mental health system. Show less

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  DENVER CARES TREATMENT AND DETOX FACILITY

  Jan 2014 - Jan 2015

  Peer Mentor
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  Denver Health and Hospital

  Jan 2017 - now

  Co-Chairman, Patient Family Advisory Council

  The Patient Family Advisory Council (PFAC) advises hospital leadership on policy, patient care and family member input and recommendations. In my role, I meet with key hospital program leads to coordinate and suggest feedback and recommendations from council members on how to improve communications regarding patient programs and services.

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  Denver Health | OUTPATIENT BEHAVIORAL HEALTH SCIENCES (OBHS) METHADONE AND SUBSTANCE ABUSE CLINICS

  Jan 2021 - Jan 2022

  Volunteer Peer Mentor

  • Researched, contacted, databased and personally utilized a vast number of community resources available to help and support program participants in recovery.• Demonstrated and implemented a strong understanding of complex care methods to provide standardized peer support for a diverse, high-risk population of individuals; homeless, HIV/AIDS, LGBTQ, low-income, chronically ill and serious mental health, and dual diagnoses.• Interacted with clients to aid in identifying long-term and short-term recovery goals.• Helped consumers in articulating personal goals for recovery through one-to-one meetings and group sessions. • Supported program participants in identifying and creating goals and developing skills for recovery.• Identified and addressed system issues that impacted barriers to client’s care. Explored and explained available options to address the consumer’s needs and, where possible, encourage self-advocacy.• Utilized extensive knowledge of Denver area transportation options to assist clients in navigating the complexity of public transportation routes and schedules. Show less

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  Denver Health

  Jan 2021 - Jan 2022

  Covid Screener / Visitor Coordinator

  • Greeted incoming patients, visitors and employees checked patient temperatures, and asked key screening questions adhering to Denver Health Policy and Guidelines as recommended by the CDC.• Utilized strong customer facing skills to explain visitor guidelines and restrictions and to direct clients to proper locations within the facility.