Dani Moham

Experience

• 

  Serco

  Aug 2018 - Nov 2021

  Real Time Analyst

  Managed APS3 & APS4 calls under government contract. Ensuring customer information is updated, accurate and remained confidential. Managed real-time inbound calls across multiple contact centre locations through my Workforce Analyst role.

• 

  Harmony Homecare

  Mar 2022 - now

  I provide administrative support to ensure efficient operation of the office and all functions performed by the head office team. My role includes supporting managers and employees through a variety of tasks related to organization and communication.I am experienced with handling and processing confidential and time sensitive client documentation and material, while able to be a fast learner with company policies and procedures. I direct and lead the work of others when required to do so and report back to the Operations Manager and CEO/Director of the organization. Show less

  • General Manager

    Mar 2025 - now

  • Care Manager

    Jan 2023 - Mar 2025

  • Administrative Officer

    Mar 2022 - Jan 2023