Russell Layng

Experience

• 

  Generategy

  Jan 2012 - Jan 2015

  Partner

  • Managed completion of development and publication of iOS applications Music Learning Lab and Music Learning Lab Pro, coordinating with instructional design, development, and creative teams.• Designed and executed marketing outreach and public relations campaign resulting in features by Apple in both the Music and Elementary Education sections of the App Store

• 

  Scout My Style - Chicago

  Jan 2014 - Jan 2016

  Co Founder

  • Managed provision of concierge level customer service in addition to basic technical support to user base• Managed entire sales pipeline, on-boarding, implementation and daily operations in partnership with 30 independently owned retail stores in the greater Chicago area • Managed logistical operations of home try-on delivery and return service between retail locations and Chicago area users• Designed and executed public relations campaign resulting in coverage in DNAinfo Chicago, Chicago Magazine, ChicagoInno, Crain’s Chicago Business• Designed and conducted in person and online experiments to collect user and market data related to shopping behavior• Designed advertising experiments, public relations outcome tracking methodology, and performance improvement processes resulting in continuous improvements in retail partner and active user acquisition rates, website engagement, and rate of purchasing• Managed investor relations Show less

• 

  Milliman

  Dec 2016 - Apr 2018

  Healthcare Analyst

  As a management consulting analyst I helped health plans and organizations throughout the healthcare industry develop data-driven solutions to complex business problems.The Technology and Operations Solutions practice specializes in assessing and improving health plan operations, benchmarking administrative costs and staffing levels, and developing new product and implementation strategies.

• 

  PwC

  May 2018 - now

  • Senior Manager - Consulting Solutions

    Jul 2023 - now

  • Manager - Consulting Solutions

    Jul 2021 - Oct 2023

  • Senior Associate

    Jul 2019 - Jun 2021

  • Associate

    May 2018 - Jun 2019